Michael Hatala
Bradenton
Summary
Team player and dependable, with strong communication, planning, and problem-solving skills. Talented Easygoing and always willing to help customers and coworkers. Detail-oriented Pursuing a similar position where problem-solving abilities will be valued. Excellent multitasking abilities, including the ability to work on multiple orders at the same time. Prepared to take on a new challenging role with room for advancement. As a dedicated team member, he plays an important role. Versatile Hands-on Client-focused Order accuracy Prioritizing Food preparation Cooking Strong work ethic Integrity Excellent judgment Merchandising and displays Written communication Efficient multitasking Attention to detail Critical thinking Teamwork Dexterity Guest relations
Flexible and focused team player with expertise in customer relationship management, hr proficiencies, strategic planning and time management. Considered highly knowledgeable in information technology, systems and program management.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Store Coach
MOD Pizza
Bradenton
03.2023 - 03.2025
- Trained new employees on company policies and service standards.
- Conducted role-playing exercises to enhance customer service skills.
- Assisted management in developing training materials and resources.
- Monitored employee performance during training sessions for improvement.
- Provided ongoing support to staff by answering questions and offering guidance.
- Collaborated with team members to create a positive learning environment.
- Maintained inventory of supplies, equipment and materials.
- Maintained accurate records for inventory management purposes.
- Managed inventory levels according to demand forecasts.
- Monitored inventory and replenished stock by reordering.
- Managed inventory levels to maximize sales opportunities.
- Executed scheduled inventory cycle counts and made necessary adjustments to virtual inventory records.
Line Cook
Gecko's Grill & Pub
Bradenton
06.2019 - 06.2020
- Ensured that food handling, cleaning, and sanitation protocols were followed to ensure that staff and customers were safe.
- Talked to the front-of-house staff to figure out what customers wanted and how to accommodate special dietary needs.
- Restocked all food items to ensure that the cooks had all of the ingredients they needed for service throughout the shift.
- Organized inventory by unloading food supplies from distributor trucks.
- Changed and sanitized all cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Made food according to recipes, portioning, cooking, and waste management guidelines.
- Washed and peeled the ingredients so they could be used in various meals and recipes.
Cashier
Speedway
Bradenton
06.2018 - 06.2019
- Credit cards, checks, gift cards, and coupons were all processed by me.
- Immediately informed the manager of any accidents, injuries, or unsafe working conditions.
- Trained team members to work as cashiers in accordance with company policies and procedures.
- Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls.
- Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans.
- Add up all of the payments I've received throughout the day.
- Handled POS transactions such as checks, cash, credit card purchases, and refunds.
- Kept well-stocked cashier lanes and store shelves to promote strong sales.
- Greeted them and gave them product information as customers entered.
- Learned how to deal with checks and credit cards.
- Greeted customers with a smile and offered prompt and dedicated assistance.
- Provided attentive and skilled assistance to all customer needs.
- Wrapped and bagged items for customers to protect them from damage and make them easier to transport.
Education
High School Diploma -
Riverview High School
Sarasota, FL01.2017
Skills
- Team player
- Dependable
- Strong communication
- Planning
- Problem-solving
- Talented
- Easygoing
- Customer service
- Detail-oriented
- Excellent multitasking
- Versatile
- Hands-on
- Client-focused
- Order accuracy
- Prioritizing
- Food preparation
- Cooking
- Strong work ethic
- Integrity
- Excellent judgment
- Merchandising
- Displays
- Written communication
- Efficient multitasking
- Attention to detail
- Critical thinking
- Teamwork
- Dexterity
- Guest relations
Timeline
Store Coach
MOD Pizza
03.2023 - 03.2025
Line Cook
Gecko's Grill & Pub
06.2019 - 06.2020
Cashier
Speedway
06.2018 - 06.2019
High School Diploma -
Riverview High School