Summary
Overview
Work History
Education
Skills
Timeline
Generic
Michael Hattaway

Michael Hattaway

Sulligent,AL

Summary

Dynamic professional with a strong background in electrical estimation and project management at Hattaway Brothers. Proven problem-solver and critical thinker, adept at fostering teamwork and delivering exceptional customer service. Skilled in electrical installations and maintenance, ensuring compliance and functionality while enhancing client satisfaction through effective communication and relationship-building.

Overview

27
27
years of professional experience

Work History

Electrical Estimation/Project Mgmt.

Hattaway Brothers
03.2014 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Organized and detail-oriented with a strong work ethic.

Sales Agent

B-Secure, LLC
10.2010 - 02.2014
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Assisted call-in customers with questions and orders.
  • Explained features and advantages of [Type] products or services to promote sales.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
  • Boosted referral rates by cultivating positive relationships with satisfied customers who were eager to recommend our products/services to others.

Home Security and Fire Alarm Tech

B-Secure,LLC
12.2006 - 10.2010
  • Fully installed fire alarms and various security devices.
  • Provided excellent customer service through clear communication about system features, limitations, and maintenance requirements.
  • Performed thorough inspections of fire alarm systems, ensuring proper functioning and code compliance.
  • Tested all newly installed fire alarms.
  • Reduced false alarms by performing routine preventive maintenance on all system components.
  • Maintained NICET (National Institute for Certification in Engineering Technology) Level 1 Fire Alarm Certification.
  • Responded to maintenance calls and troubleshot devices.
  • Read and understood product manuals and blueprints.

Electrical Apprentice

Hattaway Brothers
05.1998 - 12.2006
  • Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
  • Terminated wiring and connected circuits with correct techniques.
  • Gained proficiency in operating various power tools such as drills, saws, crimpers, and wire strippers for efficient completion of electrical tasks.
  • Pulled EMT and PVC conduit wire according to plans and code requirements.
  • Supported project success by assisting with wiring layouts, conduit bending, circuit connections, and other essential tasks as directed by senior electricians.
  • Exceeded expectations for apprenticeship requirements, completing assigned tasks accurately and efficiently under minimal supervision.
  • Repaired light fixtures, controls, switches, relays, and circuit breaker panels based on detailed evaluations.

Education

High School Diploma -

Lamar County High School
Vernon, AL

No Degree - State Electrical Journeyman's License

Alabama Electrical Contractors Board
Montgomery, AL
04-2017

No Degree - NICET Level 1

National Institute For Certification in Engineering Tech.
Tupelo
10-2016

No Degree - Access Control Certification

Alabama Electronic Security Board
Montgomery, AL
04-2013

No Degree - Alabama State Level 2 Security License

Alabama Electronic Security Board
Montgomery, AL
07-2004

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Critical thinking
  • Multitasking Abilities
  • Computer skills
  • Decision-making
  • Problem resolution

Timeline

Electrical Estimation/Project Mgmt.

Hattaway Brothers
03.2014 - Current

Sales Agent

B-Secure, LLC
10.2010 - 02.2014

Home Security and Fire Alarm Tech

B-Secure,LLC
12.2006 - 10.2010

Electrical Apprentice

Hattaway Brothers
05.1998 - 12.2006

High School Diploma -

Lamar County High School

No Degree - State Electrical Journeyman's License

Alabama Electrical Contractors Board

No Degree - NICET Level 1

National Institute For Certification in Engineering Tech.

No Degree - Access Control Certification

Alabama Electronic Security Board

No Degree - Alabama State Level 2 Security License

Alabama Electronic Security Board
Michael Hattaway