Michael Hedges
Waltham,MA
Summary
Enter for role
Overview
6
6
years of professional experience
1
1
Certification
Work History
Case Investigator
The Phia Group
Canton, MA
05.2024 - 10.2024
- Worked on a team to effectively handle tasks
- Provided clients with accident details, payment ledgers, police reports, etc.
- Reviewed plan documents for possible exclusions
- Drafted, mailed, and faxed correspondence
- Called insurance carriers & members for accident details
- Verified first party, worker's compensation, third party and/or attorney representation
Host, Expeditor, Server
Sea Dog Brewing
Orono , ME
05.2022 - 10.2023
- Provided excellent customer service by anticipating customer needs.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
Warehouse Assistant
1800-Radiator & A/C
Woburn, MA
06.2018 - 08.2019
- Received and processed incoming orders, ensuring accuracy of information.
- Verified stock inventory levels and maintained records of items shipped and received.
- Organized materials on pallets according to size, weight, and type of item.
- Answered incoming calls and directed them to the appropriate department or individual.
Education
Bachelor of Arts - Communications
University of Maine
Orono, ME08-2024
Skills
- Visual communication
- Public relations and marketing
- Customer service
- Subrogation
- Data analysis
- Microsoft Excel
- Microsoft Word
- Adobe InDesign and Photoshop
- Public speaking
Certification
- MO 210
Timeline
Case Investigator
The Phia Group
05.2024 - 10.2024
Host, Expeditor, Server
Sea Dog Brewing
05.2022 - 10.2023
Warehouse Assistant
1800-Radiator & A/C
06.2018 - 08.2019
- MO 210
Bachelor of Arts - Communications
University of Maine
Similar Profiles
LORIE M. DAVISLORIE M. DAVIS
KP Recovery Specialists at The Phia GroupKP Recovery Specialists at The Phia Group
Katherine TurnerKatherine Turner
Case Analyst at The Phia Group, LLCCase Analyst at The Phia Group, LLC
Kerry BrennanKerry Brennan
Legal Assistant at The Phia Group LLCLegal Assistant at The Phia Group LLC