Michael Heffernan
Sterling,MA
Summary
Motivated business professional bringing 3 years of Ownership/Management experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Making Consumer retention and Business reputation a point of focus.
Overview
3
3
years of professional experience
Work History
Owner/Operator
Mobile Mikes Auto Spa
Holden , MA
2019.04 - Current
- Managed day-to-day business operations.
- Maintained consistent work levels by establishing large customer base and continuous pipeline of deliveries.
- Trained and motivated employees to perform daily business functions.
- Consulted with customers to assess needs and propose optimal solutions.
- Maintained 5 star rating with 1000+ clients
- Observed market trends and identified our niche to give an edge on competition.
Education
Bachelor of Science - Integrated Marketing Communications
Nichols College
Dudley,MA05.2023
Skills
- Emotional intelligence
- Executive Leadership
- Annual Planning
- Industry Expertise
Timeline
Owner/Operator
Mobile Mikes Auto Spa
2019.04 - Current
Bachelor of Science - Integrated Marketing Communications
Nichols College
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