Michael Hein
Bowling Green,KY
Summary
Driven professional with a strong background in customer service and teamwork, demonstrated during tenures at Lowe’s and Applebee's. Excelled in enhancing sales through effective customer interaction and upselling, while ensuring operational safety and efficiency. Skilled in cash handling and maintaining stock levels, contributing to a significant reduction in product loss.
Overview
3
3
years of professional experience
Work History
Outside Lawn Associate
Lowe's
05.2024 - 08.2024
- Conducted regular inventory checks to maintain accurate stock levels and reduce product loss.
- Facilitated product demonstrations as needed which helped boost interest in various gardening tools.
- Upsold relevant products to customers based on their needs, increasing overall sales in the lawn department.
- Actively monitored store safety protocols, reducing accidents and potential hazards during daily operations.
Restaurant Team Member
Applebee's
03.2021 - 07.2023
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Greeted guests pleasantly and answered menu questions.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
Education
No Degree - Finance
Western Kentucky University
Bowling Green, KY05.2027
Skills
- Customer Service
- Teamwork and Collaboration
- Stacking and Storing
- Loading and unloading
- Customer interaction
- Cleaning and sanitizing
- Cash handling expertise
Timeline
Outside Lawn Associate
Lowe's
05.2024 - 08.2024
Restaurant Team Member
Applebee's
03.2021 - 07.2023
No Degree - Finance
Western Kentucky University