Michael Hemming

Scheduling, Training and Mentoring of new staff, Maintaining a clean and safe work enviroment.

• Adhered to safety protocols by enforcing proper equipment usage.
• Assisted in developing departmental policies and procedures, establishing a consistent framework for all team members to follow.
• Provided constructive feedback to employees through regular performance evaluations, setting clear expectations for improvement when needed.
• Evaluated employee performance and developed improvement plans.

• Followed operating instructions, troubleshot breakdowns and maintained supplies to keep shop equipment operating .
• Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
• Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
• Performed safety inspections.
• Maintained a safe working environment by adhering to safety procedures and proper use of tools and equipment.
• Maintained detailed records of each repair performed, facilitating warranty claims processing when needed.
• Analyzed and located malfunctions in brakes, motors, switches, and control systems.
• Corrected faults and maximized performance by rebuilding systems and individual components.
• Maintained vehicle records by recording service and repairs.
• Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
• Built strong relationships with customers through clear communication of repair needs and expected completion times.
• Used specialized tools to detect leaks in gas and refrigerant systems.

• Trained and mentored new staff on cleaning and safety protocols.
• Adhered to safety protocols by enforcing proper equipment usage.
• Assisted in developing departmental policies and procedures, establishing a consistent framework for all team members to follow.
• Monitored staff performance and provided feedback to drive productivity.
• Increased employee performance through effective supervision and training.