Michael Hendricks
Cincinnati,Ohio
Summary
Operations manager with 17 years of experience at Radial Inc., specializing in KPI monitoring and team leadership. Achieved substantial cost reductions through strategic vendor negotiations and process enhancements. Demonstrated success in employee training and development, resulting in high-performing teams that consistently meet production standards and improve operational efficiency.
Overview
30
30
years of professional experience
Work History
Operations Manager
Habegger Corporation
Cincinnati, OH
09.2024 - Current
- Orchestrated daily activities to improve workflow and increase productivity.
- Managed inventory and procurement processes to ensure availability of operational supplies.
- Developed training programs to enhance staff skills and operational knowledge.
- Streamlined operational procedures to maximize efficiency and minimize delays.
Operations Supervisor
Aspect Retail Logistics
Monroe, Ohio
03.2024 - 08.2024
- Assessed workflows to minimize delays and boost operational efficiency.
- Managed workforce scheduling in alignment with operational demands.
- Developed scalable operational plans for peak seasons to meet increased demand.
- Facilitated cross-departmental communication to promote seamless operations.
- Guided employees in resolving complex issues effectively.
Shipping/Assembly Supervisor
Hilco Vision
Fairfield, Ohio
04.2023 - 02.2024
- Streamlined workflow collaboration among team members to consistently meet production deadlines.
- Motivated employees to achieve daily production targets and goals.
- Generated detailed reports outlining progress toward meeting production objectives.
- Stood in for production manager when necessary.
Operations Manager
Radial.Inc
Walton, Kentucky
05.2007 - 01.2023
- Successfully managed daily operations for large team, ensuring efficient workflows.
- Promoted staff development through targeted training and performance management to achieve goals.
- Fostered open communication by establishing clear objectives and eliminating obstacles.
- Developed high-performing team through strategic hiring, coaching, and performance oversight.
- Led projects aimed at continuous improvement and adherence to operational standards.
- Oversaw headcount of 85 in non-peak season, scaling to 350 during peak periods.
- Possessed 17 years of experience in warehouse management systems and automated distribution.
Warehouse Manager
Ripple Junction
Cincinnati, Ohio
08.2006 - 05.2007
- Ensured accurate fulfillment of all orders within designated timeframes.
- Conducted regular cycle counts to maintain accuracy of inventory data.
- Operated forklifts for efficient management of overhead storage.
- Prepared inventory for shipment by tagging and labeling items.
Distribution Manager
PSS World Medical
Cincinnati, Ohio
09.1995 - 08.2006
- Managed distribution operations to ensure timely delivery of medical supplies.
- Oversaw inbound and shipping operations, guaranteeing on-time shipment of customer orders.
- Conducted quarterly inventory reviews to maintain accurate records and stock levels.
- Managed two shift warehouse and customer service teams to optimize service delivery.
- Facilitated monthly P&L meetings to analyze financial performance with warehouse team.
- Reduced warehouse expenses by minimizing overtime and negotiating vendor agreements.
Education
Bachelor of Science (B.S.) - Business Enterprise
University of Cincinnati
Cincinnati, OH06.1995
High School Diploma -
Lakota High School
Westchester, Ohio06.1988
Skills
- KPI monitoring
- Warehouse management system (WMS)
- Automated distribution
- Inventory management
- Production standards
- Inbound and shipping operations
- Training development
- Vendor negotiation skills
- P&L management
- Process improvement initiatives
- Workflow planning and optimization
- Project management expertise
- Performance monitoring and evaluation
- Team leadership skills
- Strategic execution
References
References available upon request
Timeline
Operations Manager
Habegger Corporation
09.2024 - Current
Operations Supervisor
Aspect Retail Logistics
03.2024 - 08.2024
Shipping/Assembly Supervisor
Hilco Vision
04.2023 - 02.2024
Operations Manager
Radial.Inc
05.2007 - 01.2023
Warehouse Manager
Ripple Junction
08.2006 - 05.2007
Distribution Manager
PSS World Medical
09.1995 - 08.2006
Bachelor of Science (B.S.) - Business Enterprise
University of Cincinnati
High School Diploma -
Lakota High School