Summary
Overview
Work History
Skills
Timeline
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Michael Henson

Plano,TX

Summary

Accomplished loan officer and business owner with a proven track record of exceeding sales goals while prioritizing client relations. Extensive experience in operations, financial oversight, and strategic planning supports a strong foundation for driving organizational growth. Known for implementing innovative solutions that enhance efficiency and revenue, alongside fostering high-performing teams. A dedicated professional focused on achieving sustainable business success through effective leadership and critical thinking.

Overview

6
6
years of professional experience

Work History

Owner

Henson Holdings Group
Plano, TX
01.2023 - Current
  • Consists of multiple smaller entities, including marketing, real estate, and merchandise.
  • Expanded tiny ventures into revenue-generating operations. Navigated real estate investments, applying knowledge gained over the years. I purchased eight investment properties, and now they are all positive cash-flowing.
  • Helped market and promote Polyphia and W6rst brands.
  • Helped source manufacturers for clothing merchandise.
  • Helped negotiate new products with third parties in our favor.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.

Senior Mortgage Banker

Citi
New York, NY
11.2022 - 01.2023
  • Consistently met 200% quota monthly for sales goals.
  • Resolved customer inquiries regarding account status or loan servicing issues promptly and efficiently.
  • Identified lending risks and implemented strategies to reduce loan defaults.
  • Collected and verified financial information from applicants.
  • Guided applicants through the loan process, from application to closing.

Senior Loan Originator

Goodleap
Roseville, CA
12.2021 - 11.2022
  • Consistently met 200% quota monthly for sales goals.
  • Obtained and compiled copies of loan applicants' credit histories, corporate financial statements and other financial information to update credit and loan files.
  • Developed and maintained knowledge of available loan products, processing procedures and underwriting and general departmental guidelines.
  • Conducted regular follow-up calls with clients after closing in order to ensure customer satisfaction.

Senior Loan Originator

Cardinal Financial
Charlotte, NC
02.2020 - 12.2021
  • Consistently met 200% quota monthly for sales goals.
  • Monitored market conditions daily in order to adjust pricing accordingly when necessary.
  • Answered customer inquiries involving rates, products and loan application status to facilitate quality customer service.
  • Evaluated appraisal information ensuring that it meets lender requirements prior to submitting it for review by underwriters.

Loan Originator NMLS ID #1192045

AmeriSave Mortgage Corporation
Atlanta, GA
10.2018 - 02.2020
  • Consistently met 200% quota monthly for sales goals.
  • Effectively controlled the release of proprietary and confidential information for general client lists
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions
  • Created communication strategies to meet client objectives
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
  • Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions

Skills

  • Financial analysis
  • Real estate management
  • Marketing strategy
  • Revenue generation
  • Loan origination
  • Customer relationship management
  • Sales Goal Execution

Timeline

Owner

Henson Holdings Group
01.2023 - Current

Senior Mortgage Banker

Citi
11.2022 - 01.2023

Senior Loan Originator

Goodleap
12.2021 - 11.2022

Senior Loan Originator

Cardinal Financial
02.2020 - 12.2021

Loan Originator NMLS ID #1192045

AmeriSave Mortgage Corporation
10.2018 - 02.2020

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Michael Henson