Michael Hernandez
Lubbock
Summary
Results-driven professional with experience in fast food and sports officiating. Proficient in cash handling, conflict resolution, and time management. Eager to leverage teamwork and decision-making skills to enhance customer satisfaction and operational effectiveness.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Fast Food Worker
In-N-Out Burger
Katy
12.2024 - Current
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Handled cash, credit, and electronic payment methods securely.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Assisted customers with product inquiries, enhancing overall service experience.
- Resolved customer complaints promptly, ensuring a positive shopping experience.
- Maintained cleanliness and organization of checkout area and merchandise displays to ensure a welcoming environment.
- Restocked shelves and ensured products were readily available for customers.
- Executed diverse tasks to streamline daily operations and support team efficiency.
Basketball Referee
KYB
Katy
01.2025 - 02.2025
- Officiated basketball games, ensuring fair play and adherence to rules.
- Managed game flow through timely, accurate foul calls to enhance gameplay experience.
- Communicated effectively with players and coaches during gameplay.
- Collaborated with fellow referees to ensure consistent officiating standards, promoting fair competition.
- Assessed player conduct and addressed unsportsmanlike behavior to uphold sportsmanship and integrity.
Education
High School Diploma -
Katy High School
Texas05.2025
Skills
- Customer service
- Cash handling
- Time management
- Conflict resolution
- Team collaboration
- Decision making
- Game officiating
Certification
Food Handlers certification
Timeline
Basketball Referee
KYB
01.2025 - 02.2025
Fast Food Worker
In-N-Out Burger
12.2024 - Current
High School Diploma -
Katy High School