Summary
Overview
Work History
Skills
Timeline
Generic

Michael High

Dallas,TX

Summary

High-performing Event Manager with extensive event experience spanning six years. Outgoing, hands-on professional bringing valuable relationship-building and retention skills while setting up many different events, ensuring optimal quality and results for successful client events.

Overview

9
9
years of professional experience

Work History

Event Specialist

Shag Carpet
09.2022 - Current
  • Led onsite execution of events, overseeing setup, breakdown, troubleshooting any issues as they arose while maintaining composure under pressure for a professional outcome every time.
  • Interfaced with clients to understand event objectives.
  • Managed event logistics and operations.
  • Elevated guest satisfaction by addressing concerns promptly and professionally during events.

Event Manager

Texas Sumo
01.2018 - 09.2022
  • Managed administrative logistics of events planning, event booking and event promotions.
  • Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
  • Coordinated catering services and planned menus to compliment event theme and selected musical or guest speaker entertainment.
  • Hired and cross-trained staff members for various event-specific functions and assessed employees' understanding of associated processes and procedures.
  • Solicited feedback from clients to assess event success and uncover opportunities for improvement.

Event Staff Member

Texas Sumo
01.2016 - 01.2018
  • Provided exceptional customer service to all guests and escalated concerns where needed.
  • Set up event facilities and equipment, cleaned areas and organized supplies.
  • Performed post-event tasks such as breaking down areas, removing trash and cleaning facilities.
  • Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations.
  • Presented information regarding game room rules and regulations to participants in easily understood terms, maximizing safety, security and customer enjoyment.

Skills

  • 8 years of experience in driving a 16' or 26' box truck
  • 8 years of experience towing trailers 32m feet and below
  • Can lift 100 pounds or more
  • Upbeat and Positive Personality
  • Staff Management
  • Staff Training

Timeline

Event Specialist

Shag Carpet
09.2022 - Current

Event Manager

Texas Sumo
01.2018 - 09.2022

Event Staff Member

Texas Sumo
01.2016 - 01.2018

Similar Profiles

CREATE PROFILE
Michael High