Summary
Overview
Work History
Education
Timeline
Generic

Michael Hildebrandt

Summary

Agile field reimbursement manager with multi-state territory responsibility. Provides reimbursement support and related education to accounts and matrix teams supporting a cardiovascular, hematology, and oncology portfolio of products.

Overview

17
17
years of professional experience

Work History

Senior Access and Reimbursement Manager

Bristol Myers Squibb
10.2022 - Current
  • Provides in-person, phone, and virtual support for provider offices for 19 products in cardiovascular rare disease, hematology, and oncology portfolio in Washington D.C., Maryland, and Virginia
  • Assists with case pull through in collaboration with 3 patient support hubs by scheduling weekly case review meetings with program specialists to consolidate and streamline customer outreach
  • Works closely with field sales organization to drive awareness, impact, and utilization of multiple patient support programs
  • Serves on advisory council to provide national level feedback to senior leadership and hosts monthly national calls on rotation to deliver key information to national team of reimbursement managers
  • Leads regional bi-weekly calls to drive effectiveness and collaboration of contracted regional reimbursement team for rare disease cardiovascular product

Field Reimbursement Manager

Mckesson
01.2022 - 10.2022
  • Provided in-person and virtual support for specialty product launch in assigned geography for cardiovascular accounts
  • Coordinated with matrix team to provide educational programs to assigned accounts
  • Worked closely with client patient support group to ensure successful path to therapy for enrolled patients
  • Developed and managed enrollment tracking solution for a team of 10 field reimbursement managers

Field Reimbursement Manager

LabCorp Drug Development
03.2021 - 12.2021
  • Provided on-demand support for team of 10 field reimbursement managers for immunology related specialty product
  • Lead the contract team to profile gastroenterology accounts across 4 regions to provide support for launch of the second indication for assigned product
  • Co-developed key performance indicator reporting for directors across 4 regions, updated on a monthly basis, to provide insights into field program activity

Case Manager

CoverMyMeds
12.2017 - 03.2021
  • Worked closely with pharmaceutical client in assigned territory to ensure specialty enrollment cases are processed as efficiently and timely as possible
  • Managed on average 20 to 30 inbound and outbound calls daily from patients, providers, and key stakeholders
  • Assisted with technical issues, related troubleshooting, and follow up until resolution
  • Committed to ongoing communication with provider and insurance plans with assistance from pharmaceutical client to ensure completeness and accuracy of enrollment into program
  • Served as mentor and subject matter expert for colleagues and business partners

Pharmacy Technician

Cleveland Clinic Specialty Pharmacy
03.2015 - 11.2017
  • Ensured accuracy of prescription and patient data entered into various systems by verifying patient, drug, quantities, directions, day's supply, insurance and physician data
  • Designated person to conduct thorough benefits investigation and processed any necessary prior authorizations and/or appeals for pharmacy claims
  • Supplied financial assistance contact information and/or initiated patient assistance and copay assistance applications on behalf of patient and providers

Medication Access Specialist

Cleveland Clinic
03.2015 - 09.2016
  • Launched bedside delivery program at Cleveland Clinic Main Campus to colorectal nursing floor servicing 2 nursing units with 50 + beds
  • Worked closely with internal provider, nursing, and case management staff to provide bedside delivery of medications to patients being discharged

Pharmacy Technician

CVS/pharmacy
11.2007 - 02.2016
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead

Education

Bachelor of Science - Business Management

Western Governors University
08.2020

Associate of Arts -

Lakeland Community College
08.2018

Timeline

Senior Access and Reimbursement Manager

Bristol Myers Squibb
10.2022 - Current

Field Reimbursement Manager

Mckesson
01.2022 - 10.2022

Field Reimbursement Manager

LabCorp Drug Development
03.2021 - 12.2021

Case Manager

CoverMyMeds
12.2017 - 03.2021

Pharmacy Technician

Cleveland Clinic Specialty Pharmacy
03.2015 - 11.2017

Medication Access Specialist

Cleveland Clinic
03.2015 - 09.2016

Pharmacy Technician

CVS/pharmacy
11.2007 - 02.2016

Bachelor of Science - Business Management

Western Governors University

Associate of Arts -

Lakeland Community College
Michael Hildebrandt