Agile field reimbursement manager with multi-state territory responsibility. Provides reimbursement support and related education to accounts and matrix teams supporting a cardiovascular, hematology, and oncology portfolio of products.
Overview
17
17
years of professional experience
Work History
Senior Access and Reimbursement Manager
Bristol Myers Squibb
10.2022 - Current
Provides in-person, phone, and virtual support for provider offices for 19 products in cardiovascular rare disease, hematology, and oncology portfolio in Washington D.C., Maryland, and Virginia
Assists with case pull through in collaboration with 3 patient support hubs by scheduling weekly case review meetings with program specialists to consolidate and streamline customer outreach
Works closely with field sales organization to drive awareness, impact, and utilization of multiple patient support programs
Serves on advisory council to provide national level feedback to senior leadership and hosts monthly national calls on rotation to deliver key information to national team of reimbursement managers
Leads regional bi-weekly calls to drive effectiveness and collaboration of contracted regional reimbursement team for rare disease cardiovascular product
Field Reimbursement Manager
Mckesson
01.2022 - 10.2022
Provided in-person and virtual support for specialty product launch in assigned geography for cardiovascular accounts
Coordinated with matrix team to provide educational programs to assigned accounts
Worked closely with client patient support group to ensure successful path to therapy for enrolled patients
Developed and managed enrollment tracking solution for a team of 10 field reimbursement managers
Field Reimbursement Manager
LabCorp Drug Development
03.2021 - 12.2021
Provided on-demand support for team of 10 field reimbursement managers for immunology related specialty product
Lead the contract team to profile gastroenterology accounts across 4 regions to provide support for launch of the second indication for assigned product
Co-developed key performance indicator reporting for directors across 4 regions, updated on a monthly basis, to provide insights into field program activity
Case Manager
CoverMyMeds
12.2017 - 03.2021
Worked closely with pharmaceutical client in assigned territory to ensure specialty enrollment cases are processed as efficiently and timely as possible
Managed on average 20 to 30 inbound and outbound calls daily from patients, providers, and key stakeholders
Assisted with technical issues, related troubleshooting, and follow up until resolution
Committed to ongoing communication with provider and insurance plans with assistance from pharmaceutical client to ensure completeness and accuracy of enrollment into program
Served as mentor and subject matter expert for colleagues and business partners
Pharmacy Technician
Cleveland Clinic Specialty Pharmacy
03.2015 - 11.2017
Ensured accuracy of prescription and patient data entered into various systems by verifying patient, drug, quantities, directions, day's supply, insurance and physician data
Designated person to conduct thorough benefits investigation and processed any necessary prior authorizations and/or appeals for pharmacy claims
Supplied financial assistance contact information and/or initiated patient assistance and copay assistance applications on behalf of patient and providers
Medication Access Specialist
Cleveland Clinic
03.2015 - 09.2016
Launched bedside delivery program at Cleveland Clinic Main Campus to colorectal nursing floor servicing 2 nursing units with 50 + beds
Worked closely with internal provider, nursing, and case management staff to provide bedside delivery of medications to patients being discharged
Pharmacy Technician
CVS/pharmacy
11.2007 - 02.2016
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead
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