Michael Hilligan

Delivered healthcare services to industrial clients across Upper Midwest to ensure compliance with OSHA workplace requirements. This included hearing screening, pulmonary lung function testing, fit testing, vision testing and more. Managed an 8-person mobile testing trailer and traveled to Minnesota, Iowa, Wisconsin, Illinois, Missouri, South Dakota, and North Dakota.

• Analyzed field operations data to identify trends and implement process improvements.
• Fostered relationships with clients, ensuring high satisfaction through responsive service management.
• Collaborated with multiple departments to meet operational deadlines.

Managed daily operations of a small travel agency small travel agency. Recruited top sales leader to enhance agency performance with MLT World Vacations to work for my company. Booked hundreds of vacations, including arranging trips for BCA and VNEA pool players to Las Vegas national championships. My business was scaling even when using AOL at the time but soon internet booking became my downfall.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.

• Assembled displays using hand tools and machinery with precision and attention to detail.
• Collaborated with team members to optimize assembly workflows and improve efficiency.
• Inspected finished products for quality assurance, ensuring compliance with company standards.
• Assembled displays in Best Buy store settings across the Minneapolis metro area.