Michael Ho
Las Vegas,NV
Summary
Resourceful Account Manager skilled at working multiple accounts with extensive knowledge of product sales and service. Proven history of maintaining relationships with existing accounts while increasing revenue through new ones.
Overview
4
4
years of professional experience
Work History
Project Manager/Marketing Manager
Suds Creative
Boise, ID
01.2021 - Current
- Proactively managing and supporting the development in project scope, including relevant milestones and
- Develop, allocate budget and manage client promotions, campaigns, related deliverables, and KPI’s
- Collaborate across various teams including creative and development to complete client projects
- Manage the day-to-day operational and tactical aspects of cross-functional projects
- Monitor and report on project progress to stakeholders
- Utilize various project management tools and techniques to improve execution and drive efficiencies
- Ensure profitable and successful execution of campaigns as measured by KPIs and OKRs
- Manage monthly invoicing for client’s campaigns
Account Manager
LiveRez
Boise, Idaho
06.2019 - 12.2020
- Qualified integrations to see if they were a fit with the LiveRez software
- Planned the process to ensure the timely completion of the integrations
- Developed relationships with new and existing customers to maintain healthy partnerships
- Responsible for upselling services and providing informed recommendations to current accounts
- Ensure partners are successfully utilizing LiveRez software by working with them to understand their
objectives and recommend strategies to achieve those goals - Work closely with internal departments to not only resolve customer issues but also provide product feedback and
marketing support
Account Executive
Egnyte
Spokane, Washington
12.2018 - 06.2019
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
- Cross-sold products and services to clients to secure additional business and grow revenue streams.
- Created and executed account strategies to translate organizational goals into client activities.
Education
MBA - Business Administration And Management
Olivet Nazarene University
Bourbonnais, IL05.2018
Bachelor of Science - Mangement
Olivet Nazarene University
05.2015
Skills
- Product Development Budgeting
- Campaign Management
- Budget Forecasting
- Campaign Performance Tracking
- Strategic Planning and Alignment
- Timely Project Completion
- Project Development
- Project Goals and Milestones
- Customer Account Management
Timeline
Project Manager/Marketing Manager
Suds Creative
01.2021 - Current
Account Manager
LiveRez
06.2019 - 12.2020
Account Executive
Egnyte
12.2018 - 06.2019
MBA - Business Administration And Management
Olivet Nazarene University
Bachelor of Science - Mangement
Olivet Nazarene University
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