Personnel Specialist / Operations Specialist
MICHAEL HOGAN
U.S. Navy
San Antonio,TX
1
Certificate
22
Years of experience
Operations and personnel leader with a track record of improving readiness, accuracy, and workflow efficiency. Led cross-functional efforts that reduced turnaround times by 20%, trained teams of up to 30, and managed payroll and benefit records for 500+ service members with zero discrepancies. Brings project management training and strong process improvement focus.
Work History
Personnel Specialist / Operations Specialist
22 Years 3 Months- Managed personnel and payroll records for over 500 service members, including pay entitlements, travel claims, and benefit programs with zero discrepancies.
- Supervised, trained, and evaluated teams of up to 30 personnel, ensuring operational readiness and compliance with organizational objectives.
- Initiated and developed a training program that enhanced operational efficiency by 15%, resulting in improved team performance.
- Led professional development and counseling programs, enhancing retention and morale across multiple commands.
- Coordinated cross-departmental initiatives to streamline administrative and financial processes, achieving 20% reduction in turnaround times.
- Formulated and implemented strategic recommendations for workflow improvements, resulting in 10% increase in productivity across various departments.
- Supported planning and logistics for large-scale operations, aligning resources, personnel, and timelines to achieve mission goals.
- Administered data tracking systems and reporting for executive leadership, enhancing visibility into project status and workforce readiness.
- Facilitated cross-functional communication to ensure that all stakeholders were aligned with project objectives and timelines.
Education
BBA - Human Resource Management
MBA - Project management
Associate of Arts - Accounting
Skills
Project management
Project Planning and Execution
Budget control
Risk management software
Resource Allocation
Scheduling and Logistics
Process optimization
Quality Assurance
HR program management
Employee training
Training and supervision
Workforce engagement
Employee performance
KPI development
HR analytics
Change management
Employee integration
Team management
Team building
Team collaboration
Stakeholder Communication
Stakeholder engagement
Conflict management
Conflict resolution
Complex Problem-solving
Adaptability
Decision-making
Time management
Multitasking Abilities
Workforce management
Resource coordination
Smartsheet
Salesforce
Microsoft Excel
Google Suite
Office suite proficiency
Slack
SharePoint
Process improvement
Certification
- Certified Associate in Project Management (CAPM), Google Project Management Certificate, Google AI Fundamentals Certificate, Microsoft Excel 2010 Expert, Project Management Professional (PMP) – In Progress
Timeline
Personnel Specialist / Operations Specialist
U.S. Navy
08.2004 - CurrentRead More
Strayer University
BBA from Human Resource Management
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Louisiana State University
MBA from Project management
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Strayer University
Associate of Arts from Accounting
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