Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
References
Timeline
Generic

Michael Holmes

Salt Lake City,UT

Summary

Dedicated professional with a strong background in customer service and problem resolution. Skilled in market analysis and sales negotiation, contributing to high client satisfaction and measurable business growth. Eager to leverage expertise to enhance customer experiences.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Account Manager

Joe Granato Produce
Salt Lake City, Utah
05.2019 - 07.2025
  • Prospected new clients to expand business opportunities.
  • Negotiated pricing and oversaw closing process.
  • Continually analyzed pricing and sales for clients.
  • Drove customer retention through exceptional service and proactive in-person engagement.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Wine Sales Representative

Southern Glazer's Wine and Spirits
Salt Lake City, Utah
05.2018 - 05.2019
  • Identified new sales opportunities by analyzing market trends within the region.
  • Developed relationships with local retailers and restaurants to enhance product visibility.
  • Conducted wine tastings and educational sessions for customers and staff.
  • Provided comprehensive product knowledge to assist customers in making informed decisions.
  • Collaborated with marketing teams to design promotional materials.
  • Represented company brand and products at trade shows, conferences, and industry events.

Bartender/Manager

BTG Wine Bar
Salt Lake City, Utah
09.2013 - 04.2018
  • Supervised bartending staff to maintain exceptional customer service and teamwork.
  • Trained new bartenders on drink preparation and customer interaction protocols.
  • Created cocktail menus utilizing seasonal ingredients and aligning with customer preferences.
  • Coordinated staff schedules to maximize coverage during peak hours.
  • Resolved customer complaints promptly to ensure a positive guest experience.

Education

High School Diploma -

Alta High School
Sandy, UT
06-1995

Skills

  • Client relationship management
  • Sales negotiation
  • Account analysis
  • Customer retention
  • Market trend analysis
  • Team collaboration

Affiliations

  • Piano
  • Music and Concerts
  • Travel
  • Pickleball
  • Golf
  • Hiking and Camping
  • Cooking and Dining Out

Languages

Spanish
Professional

Certification

  • Court of Masters Sommelier

References

References available upon request.

Timeline

Account Manager

Joe Granato Produce
05.2019 - 07.2025

Wine Sales Representative

Southern Glazer's Wine and Spirits
05.2018 - 05.2019

Bartender/Manager

BTG Wine Bar
09.2013 - 04.2018

High School Diploma -

Alta High School

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