Michael Hooper
Vancouver,WA
Summary
Championed profitability and operational discipline while fostering leadership development in high-performing teams, ensuring consistent financial and operational success.
Overview
15
15
years of professional experience
Work History
Market Partner
Red Robin Gourmet Burgers
Oregon
01.2021 - Current
- Provide strategic oversight for 12 locations generating $15M in annual revenue
- Lead General Managers and teams through development in their careers and create a strong bench for the Market.
- Own full market-level P&L; performance including labor, COGS, and controllable costs
- Drive financial improvement through disciplined labor modeling and expense management
- Execute enterprise initiatives and change management strategies
- Conduct developmental classes for region and support with roll out of new initiatives for the Brand.
- Work in cross functional teams to builds sales and traffic along with create new processes to improve throughput.
Training General Manager
Red Robin Gourmet Burgers
Atlanta, GA
08.2011 - 01.2021
- Lead and develop teams at the restaurant level, create a bench for Market partner
- Developed and promoted 25 tms to managers, 7 managers to GMs.
- Trained all new hire managers in Georgia and Texas Markets.
- Delivered consistent financial and operational results.
- Opened 3 new restaurants in Georgia and Texas as General Managers
- Turned around multiple low performing locations and developed new General Managers to take over when leaving for new opportunity.
Education
Fire Science / Firefighting
Chattahoochee Valley Community College
Phenix City, ALSkills
- Directed multi-unit operations to enhance overall performance
- Oversaw full P&L ownership to drive financial success
- Led strategic business planning initiatives to align organizational objectives
- Managed financial and cost controls to optimize operational budgets
- Implemented labor optimization strategies to improve workforce efficiency
- Cultivated leadership development and succession planning processes
- Promoted operational excellence while upholding brand standards
- Championed guest experience initiatives to strengthen company culture
- Tracked performance metrics and managed KPI alignment across teams
- Ensured food safety protocols and compliance with regulatory standards
Timeline
Market Partner
Red Robin Gourmet Burgers
01.2021 - Current
Training General Manager
Red Robin Gourmet Burgers
08.2011 - 01.2021
Fire Science / Firefighting
Chattahoochee Valley Community College