Michael Hoopes
Tustin,USA
Summary
Dedicated and knowledgeable Animal Control Public Education Officer seeking to leverage leadership experience and commitment to animal and public welfare in the role of Animal Services Supervisor at OC Animal Care.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Animal Control Public Education Officer
OC Animal Care
Tustin, USA
03.2023 - Current
- Utilize CHAMELEON database to manage impounds, confiscations, bites, and owned animal intakes
- Educate the public on policies, animal laws, and community resources
- Initiate bite reports and cruelty investigations
- Provide conflict resolution and compassionate customer service at the intake counter
- Handle animals safely with proper restraint, husbandry, and disease prevention
- Work with internal departments to uphold the shelter's mission and reduce animal length of stay
- Extensive hands-on experience with behaviorally challenged animals
- Trained in PPE and advanced handling equipment
- Assist with neonatal kitten care and offsite animal transport and events
Animal Care Attendant
OC Animal Care
Tustin, USA
02.2015 - 03.2023
- Provided daily care to a wide variety of animals including dogs, cats, exotics, and livestock
- Maintained clean, disease-controlled kennels and ensured proper nutrition and safety
- Operated intake center, managed cash, processed adoptions, and answered public inquiries
- Conducted behavioral assessments and facilitated enrichment programs
- Led 'Dogs Playing for Life' playgroups to enhance canine wellbeing
- Assisted with rescue placements, redemptions, euthanasia requests, and customer relations
- Supported shelter maintenance and inventory management
Skills
- Animal Handling & Restraint
- CHAMELEON Software Proficiency
- Zoonotic Disease Awareness & Prevention
- Bite Report & Cruelty Case Initiation
- Public Education & Customer Service
- Enrichment Programming & Behavioral Observation
- Shelter Operations & Intake Management
- Team Collaboration & Departmental Coordination
- Emergency Animal Transport & Event Support
Certification
- PPE Use & Safety Training
- Bite Stick & Defensive Equipment Handling
- Bottle-Feeding & Neonatal Kitten Care
- National Incident Management System Certification
Timeline
Animal Control Public Education Officer
OC Animal Care
03.2023 - Current
Animal Care Attendant
OC Animal Care
02.2015 - 03.2023
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