Michael Chase Hosman

• Troubleshot equipment breakdowns and performed preventive maintenance.
• Used problem-solving skills to alleviate issues efficiently with minimal supervision.
• Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
• Inspected and tested equipment to locate worn and damaged parts.

• Managed inventory control, cash control and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Completed point of sale opening and closing procedures.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
• Approved regular payroll submissions for employees.
• Supervised guests at front counter, answering questions regarding products.
• Managed store organization, maintenance and purchasing functions.
• Resolved customer service issues promptly.

• Completed full vehicle inspections to check for leaks, damage or other issues of concern.
• Replaced damaged, missing or defective parts with new and refurbished components.
• Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
• Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Changed, rotated and balanced tires on different types of vehicles.
• Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
• Analyzed and located malfunctions in brakes, motors, switches and control systems.
• Explained alignment diagnostic results to customers and recommended best course of action.
• Diagnosed customer vehicle problems and assigned specific model repair kit needed for misalignment.

• Managed inventory control, cash control and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Completed point of sale opening and closing procedures.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Approved regular payroll submissions for employees.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Offered advice and assistance to customers, paying attention to special needs or wants.

• Completed full vehicle inspections to check for leaks, damage or other issues of concern.
• Replaced damaged, missing or defective parts with new and refurbished components.
• Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
• Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
• Analyzed and located malfunctions in brakes, motors, switches and control systems.

• Maintained clean and orderly work station.
• Built trustful relationships with customers to encourage return visits.
• Cleaned up gas and other spills in accordance with spill procedures.
• Facilitated sales of services and goods.
• Processed fuel and merchandise transactions by operating POS system with accuracy.

painted photography backgrounds