Michael Howe
Arcade
Summary
Dynamic Shift Leader with proven expertise in team leadership, safety compliance, and quality control. Committed to fostering a positive work environment while optimizing productivity and ensuring adherence to safety protocols.
Overview
16
16
years of professional experience
4
4
Certifications
Work History
Shift Leader
Gutchess Lumber Co
Freedom
11.2016 - Current
- Supervised daily operations to ensure smooth workflow and compliance with safety standards.
- Trained new team members on equipment usage and company policies effectively.
- Coordinated shift schedules to align staffing levels with production demands.
- Monitored inventory levels to maintain adequate supplies for production processes.
- Facilitated conflict resolution among team members to maintain a positive work environment.
- Conducted regular inspections of facilities and equipment for safety compliance.
- Implemented quality control best practices to enhance lumber processing accuracy.
- Communicated operational updates to management and team members regularly.
- Assisted in training new employees on shift operations.
- Led a team of employees to maximize productivity through effective supervision and support.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Operated forklifts to transport lumber within warehouse and storage areas.
- Maintained cleanliness and safety standards in work environment at all times.
- Monitored equipment performance and reported maintenance needs to supervisors.
- Trained new staff on safe handling procedures and company protocols effectively.
- Operated saws to cut lumber into specified lengths.
- Weighed loads of finished products before loading them onto trucks or trailers.
- Loaded lumber onto trucks and trailers using a forklift.
- Assessed lumber quality through visual inspection and grading techniques.
- Operated sawmill equipment to cut timber according to specifications.
- Performed maintenance on the saw, such as changing blades and sharpening teeth.
Assistant Store Manager
Burger King
Yorkshire
03.2010 - 06.2016
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Handled customer inquiries and resolved complaints to maintain satisfaction.
- Managed inventory records and assisted with inventory counts and valuation.
- Assisted in managing daily operations and staff schedules for efficient workflow.
- Trained and mentored new employees on company policies and procedures.
- Oversaw inventory management, ensuring adequate stock levels for customer service.
- Monitored health and safety standards to ensure compliance with regulations.
- Maintained cleanliness and organization of the store environment for customers.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Managed daily cash handling and resolved discrepancies.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
Education
Associate of Arts - Business Administration And Management
Genesee Community College
Batavia, NY08-2014
Skills
- Equipment maintenance
- Safety compliance
- Quality control
- Team leadership
- Inventory management
- Customer satisfaction
- Effective training
- Communication skills
- Task delegation
- Performance monitoring
- Shift checklists
- OSHA regulations compliance
- Shift paperwork completion
- Quality inspections
- Flexible schedule
- Financial reporting
- Tax preparation
- Cash handling
- Accounting
- Dedicated
- Forklift
- skid steer
- Loader operations
- Prior Serve-safe certification
- Microsoft Certified in 2014
- Machine Operations
Certification
Microsoft Word
Timeline
Shift Leader
Gutchess Lumber Co
11.2016 - Current
Assistant Store Manager
Burger King
03.2010 - 06.2016
Associate of Arts - Business Administration And Management
Genesee Community College