Summary
Overview
Work History
Education
Skills
Certification
Work Preference
Timeline
Profile Link
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Michael Hrivnak

Orange Park,USA

Summary

Subject Matter Expert specializing in recruiting, technical support, and training. Demonstrated success in improving product knowledge and implementing effective solutions. Strong analytical skills and ability to drive results in fast-paced environments.

Overview

36
36
years of professional experience
1
1
Certificate

Work History

Subject Matter Expert

Beast Code
Orange Park, Florida
01.2025 - 08.2025
  • Created training materials for software implementation and user onboarding.
  • Collaborated with cross-functional teams to enhance product knowledge and support.
  • Designed user manuals for client-facing applications and tools.
  • Delivered prompt technical support to users, resolving issues efficiently.
  • Collected user feedback to refine service delivery and application use cases.
  • Facilitated one-on-one support for team members and managers to drive improvements.
  • Provided subject matter expertise during discussions with senior leadership on opportunities and challenges.
  • Contacted and scheduled high quality candidates for technical training.
  • Scheduled meetings with senior level management to present my program and the benefits it would provide.

Department Programmer/Lead Scheduler

Department of the Navy, Trident Refit Facility
Kingsbay, GA
08.2007 - 12.2024
  • Developed software solutions for maintenance and refit operations to improve efficiency.
  • Implemented database management systems, enhancing operational performance.
  • Automated workflows, significantly reducing manual tasks.
  • Collaborated with engineers to troubleshoot and resolve technical issues effectively.
  • Executed scripts for seamless communication with back-end servers, providing real-time updates.
  • Monitored application performance metrics, implementing necessary optimizations.
  • Participated in team meetings to discuss project progress and share updates.
  • Modified existing database structures, improving overall system performance.

Chief Test Engineer

Department of the Navy, Trident Refit Facility
Kingsbay, GA
05.2006 - 08.2007
  • Developed test plans and procedures for naval systems and equipment.
  • Executed performance tests to ensure compliance with Navy standards.
  • Analyzed test data to identify issues and recommend solutions.
  • Maintained detailed documentation of testing processes and results.
  • Executed manual and automated tests in different environments.
  • Developed test plans and strategies for products.

Test Director

Norfolk Naval Shipyard
Norfolk, Virginia
05.2004 - 07.2005
  • Directed comprehensive testing programs for naval systems and technologies.
  • Oversaw teams to ensure compliance with quality assurance standards.
  • Coordinated testing schedules and resource allocation for projects.
  • Coordinated with external vendors or third-party service providers when needed.
  • Provided training sessions for junior members of the team on best practices for software testing.
  • Maintained an up-to-date understanding of current industry trends related to software testing processes and technologies.

Database Manager/Programmer

United States Navy, Fire Control Technician
Kingsbay, GA
06.2002 - 05.2004
  • Managed database systems for fire control operations and maintenance tracking.
  • Developed and implemented data management protocols to enhance operational efficiency.
  • Oversaw data integrity and security measures across multiple systems.
  • Coordinated with technical teams to ensure data accuracy and completeness.
  • Trained personnel on best practices for database management and system usage.

IT Systems Administrator

United States Navy, Fire Control Technician
Kingsbay, GA
09.2000 - 06.2002
  • Managed network systems to ensure operational readiness and reliability.
  • Configured and maintained fire control systems for precision targeting operations.
  • Monitored system performance to identify and resolve technical issues proactively.
  • Provided technical support and training to personnel on system operation protocols.
  • Provided technical support to users regarding hardware, software, and networking issues.
  • Managed storage devices such as RAID arrays, SANs, NASs for optimal utilization of resources.
  • Created user accounts with appropriate privileges in accordance with organizational policies.
  • Maintained an inventory of all IT assets including hardware and software licenses.

Recruiter

United States Navy, Fire Control Technician
Columbus, Ohio
07.1997 - 09.2000
  • Conducted candidate assessments to identify top talent for technical positions.
  • Coordinated recruitment events to attract diverse applicants for naval operations.
  • Developed job postings to accurately reflect required skills and qualifications.
  • Facilitated interview processes, ensuring a positive candidate experience throughout recruitment.
  • Provided training and mentorship to junior recruiters on best practices in hiring.
  • Reviewed resumes, conducted phone screens, and managed candidate pipelines.
  • Explained job duties, compensation and benefits to potential candidates.
  • Sourced and screened potential candidates for open positions.
  • Coordinated background checks on successful candidates prior to offer acceptance.

Fire Control Technician

United States Navy
Kingsbay, GA
01.1990 - 07.1997
  • Operated fire control systems to ensure readiness in various naval operations.
  • Performed maintenance on weapon systems to ensure functionality and safety.
  • Assisted in troubleshooting equipment failures during training exercises.
  • Monitored system performance and reported issues to senior technicians promptly.

Education

University of Maryland
Munich, West Germany

Skills

  • Recruiting
  • Technical support
  • Training and mentoring
  • Project scheduling
  • Data analysis
  • Time management abilities
  • Team leadership
  • Multitasking capacity

Certification

  • A+ Certification

Work Preference

Work Type

Full Time

Location Preference

Remote

Timeline

Subject Matter Expert

Beast Code
01.2025 - 08.2025

Department Programmer/Lead Scheduler

Department of the Navy, Trident Refit Facility
08.2007 - 12.2024

Chief Test Engineer

Department of the Navy, Trident Refit Facility
05.2006 - 08.2007

Test Director

Norfolk Naval Shipyard
05.2004 - 07.2005

Database Manager/Programmer

United States Navy, Fire Control Technician
06.2002 - 05.2004

IT Systems Administrator

United States Navy, Fire Control Technician
09.2000 - 06.2002

Recruiter

United States Navy, Fire Control Technician
07.1997 - 09.2000

Fire Control Technician

United States Navy
01.1990 - 07.1997

University of Maryland

Profile Link

https://bold.pro/my/michael%2Dhrivnak/398r

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