Michael Hulen

• Operated varied hand and power tools to complete repairs.
• Used problem-solving skills to alleviate issues efficiently with minimal supervision.
• Troubleshot equipment breakdowns and performed preventive maintenance.
• Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
• Followed safety protocols to minimize workplace accidents.
• Inspected and maintained equipment to keep items in top working condition.
• Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
• Installed new locks, door handles, and door closers.
• Collaborated with team members to complete larger repair projects efficiently.
• Performed electrical and mechanical repairs of production equipment to minimize downtime.
• Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
• Trained new employees on proper use and care of tools, machinery, and safety protocols.
• Improved machine efficiency, conducting regular diagnostics and repairs.
• Facilitated smoother operation of HVAC systems through regular maintenance and updates.
• Repaired and replaced pumps, valves and motors.
• Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
• Completed preventive maintenance on machines to enhance production and maintain quality.

I mixed paint, built furniture in the back. Helped customers coming in the store, that needed help with anything hardware wise. Stocked shelves.

• Utilized expert knowledge of hardware products to educate both customers and fellow associates on product offerings.
• Assisted customers in selecting the appropriate hardware products for their specific needs, resulting in higher customer satisfaction.
• Maintained a clean and organized store environment at all times, promoting a positive shopping experience for customers.
• Contributed to inventory management by accurately tracking stock levels and placing orders when needed, minimizing out-of-stock occurrences.
• Addressed customer inquiries promptly and thoroughly, ensuring complete satisfaction with their purchases.
• Collaborated with team members to ensure a seamless sales process and high levels of customer service at all times.
• Resolved any customer issues or complaints with diplomacy and professionalism, preserving the store''s reputation for excellent service.
• Worked closely with store management to identify areas for improvement and implement strategies for increased sales performance.