Michael Hunsberger
Kempton,PA
Summary
Detail-oriented specialist recognized for strong quality assurance and process improvement skills. Experienced in managing operations for auto reconditioning services, enhancing workflow, and ensuring top-tier service delivery.
Overview
35
35
years of professional experience
Work History
Sole Proprietor
Cougar Auto Reconditioning
Reading, PA
03.2016 - Current
- Managed daily operations, ensuring high-quality auto reconditioning services.
- Developed strong client relationships through exceptional customer service and communication.
- Implemented efficient workflow processes to enhance service delivery and turnaround times.
- Oversaw inventory management, maintaining optimal stock levels for supplies and tools.
- Utilized advanced detailing techniques to restore vehicles to pristine condition.
- Developed strong professional relationships with clients, leading to repeat business and referrals.
Group Leader
Morgan Corporation
Morgantown, PA
01.2004 - 08.2015
- Led cross-functional teams to enhance operational efficiency and achieve project milestones.
- Developed and implemented process improvements to optimize workflow and reduce downtime.
- Mentored junior staff, fostering skill development and promoting a culture of continuous improvement.
- Analyzed performance data to identify trends, driving strategic decisions for resource allocation.
- Delegated tasks strategically and monitored progress for timely completion.
- Monitored team performance to identify productivity improvement opportunities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Oversaw cross-functional collaboration between departments, ensuring smooth workflow and timely task completion.
- Prepped and Painted box trucks, 53' trailers, and cabs
Machine Operator
Deka Battery
Fleetwood, PA
08.1991 - 09.2003
- Operated and maintained battery production machinery to ensure consistent output quality.
- Monitored equipment performance, identifying issues and implementing corrective actions promptly.
- Trained new operators on safety protocols and machine operation procedures, enhancing team efficiency.
- Collaborated with maintenance teams to schedule repairs, minimizing downtime and optimizing production flow.
- Ran TBS machine, Dyna Mac, Enveloper and various machines in the COS Department. Worded at other positions as duty assigned including pasting, raw fill, injection molding.
Education
High School Diploma -
Kutztown High School
Kutztown, PACertified Painter -
Dupont Finishing School
Exton, PACerticate -
Lehigh Carbon Community College
Schnecksville, PACerificate -
Berks County Votech
Bernville, PASkills
- Business development
- Purchasing and planning
- Cost analysis and savings
- Small business operations
- Project management
- Quality assurance
- Decision-making
- Inventory tracking and management
- Customer service management
- Effective leader
- Proficient in Auto Body repairs and painting
- Assignment delegation
- Organizational structuring
Accomplishments
- Supervised team of 5 staff members.
- I owned and ran my own business for almost 10 years.
- Created good customer relations
Timeline
Sole Proprietor
Cougar Auto Reconditioning
03.2016 - Current
Group Leader
Morgan Corporation
01.2004 - 08.2015
Machine Operator
Deka Battery
08.1991 - 09.2003
High School Diploma -
Kutztown High School
Certified Painter -
Dupont Finishing School
Certicate -
Lehigh Carbon Community College
Cerificate -
Berks County Votech