Michael Hunt
San Antonio,United States
Summary
Experienced network infrastructure administrator with a proven track record in optimizing network performance and enhancing infrastructure security. Proficient in troubleshooting network issues, implementing security policies, and designing effective IT solutions to enhance data transfer efficiency and mitigate risk. Seeking a network engineering and cybersecurity position that provides opportunities for professional growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Network Infrastructure Technician
US Air Force
05.2014 - 05.2024
- Successfully implemented network upgrades, including migrating to new Cisco switches and routers, resulting in increased network bandwidth and improved performance.
- Proactively monitored network health using SolarWinds, identifying and resolving potential issues before they impacted users.
- Designed and implemented network security policies, including firewall rules and access controls, to mitigate security threats.
- Troubleshot complex network connectivity issues, including routing problems, VPN connectivity, and wireless network disruptions.
- Provided technical support to end-users on network-related issues, ensuring timely resolution.
- Collaborated with IT teams to implement new network infrastructure for new office locations.
- Installed and maintained data and voice circuits through routers, switches and WAN devices.
- Utilized source code control for tracking configurations and changes.
- Set up hardware and software in optimal configurations to meet network performance requirements.
- Diagnosed and executed resolution for network and server issues.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Backed up company data to distributed storage centers to avoid massive data loss.
- Managed computer operation scheduling, backup, storage and retrieval functions.
- Monitored system performance and responded to alerts.
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- Planned and implemented upgrades to system hardware and software.
- Developed and documented network policies, procedures and standards.
- Analyzed network traffic and performance metrics to optimize system performance.
Infrastructure Manager / Data Center
United States Air Force
07.2021 - 05.2024
- Company Overview: 531st Intelligence Support Squadron, National Security Agency (NSA) - Central Security Service
- Website: [NSA](https://www.nsa.gov)
- Data Center Security: Ensured the security of the data center floor by implementing and enforcing stringent access control measures and surveillance protocols to protect sensitive infrastructure and data within an NSA-recognized Sensitive Compartmented Information Facility (SCIF)
- Physical Security Management: Maintained high standards of physical security, including monitoring entry points, managing security personnel, and conducting regular security audits to detect and address vulnerabilities, all requiring a Top Secret - Sensitive Compartmentalized Information (TS-SCI) Security Clearance
- Infrastructure Movement Coordination: Oversaw the movement of sensitive infrastructure within the secure facility, ensuring careful planning, execution, and documentation to prevent data loss or damage
- Post-Movement Configuration: Coordinated the configuration and setup of IT systems and equipment after relocation, ensuring all infrastructure was operational and met organizational standards within the SCIF environment
- Risk Management: Identified and mitigated potential risks associated with infrastructure movement and data center operations, developing contingency plans to address emergencies
- Compliance and Standards: Ensured all activities adhered to regulatory requirements and internal policies, maintaining compliance with security and operational standards applicable to a SCIF
- Collaboration and Communication: Worked closely with cross-functional teams, including IT, security, and facilities management, to ensure seamless coordination of activities and alignment with organizational goals
- Incident Response: Managed and responded to security incidents and breaches, conducting thorough investigations and implementing corrective actions to prevent recurrence, maintaining the integrity of the SCIF
- 531st Intelligence Support Squadron, National Security Agency (NSA) - Central Security Service
- Website: [NSA](https://www.nsa.gov)
- Major Projects Include: Security Incident Mitigation, Non-Classified Information System Hardening ($45M)
- Awards and Commendations: Awarded the Air and Space Achievement Medal for instrumental role in 28 special missions resulted in the realized saving of over $2.3 Million dollars and the elimination of the need for supplemental contractor support
- Supervisor: Patrick Nance, USAF
Cyber Infrastructure Manager (Multi-site)
United States Air Force
07.2020 - 07.2021
- Company Overview: 65th Air Base Group
- Website: [USAF](https://www.usaf.mil)
- Infrastructure Oversight: Managed and maintained critical IT infrastructure supporting aerospace expeditionary operations, ensuring high availability and reliability of support systems for various airframes including KC-135s, B-2 Spirit Bombers, B-52 Bombers, F-16s, and F-35s
- Directly responsible for the maintenance of a Meridian telephone switching system valued at $4 Million dollars
- Project Coordination: Led the planning and execution of infrastructure projects, aligning technological initiatives with mission requirements and operational objectives of diverse airframe operations
- Network Administration: Oversaw the installation, configuration, and maintenance of network systems, ensuring secure and efficient communication channels for operational units handling multiple airframes
- Team Leadership: Supervised and mentored a team of IT specialists, promoting a culture of excellence and continuous learning to enhance team capabilities and performance
- Cybersecurity Management: Implemented robust cybersecurity measures to protect sensitive data and prevent unauthorized access, ensuring compliance with military security protocols
- Vendor Management: Coordinated with external vendors for procurement and maintenance of IT equipment, ensuring cost-effective solutions and timely support
- System Optimization: Conducted regular assessments of IT systems to identify areas for improvement, implementing upgrades and enhancements to optimize performance and support mission-critical operations of various airframes
- Technical Support: Provided technical support and troubleshooting for hardware and software issues, minimizing downtime and ensuring operational continuity for KC-135s, B-2 Spirit Bombers, B-52 Bombers, F-16s, and F-35s
- 65th Air Base Group
- Website: [USAF](https://www.usaf.mil)
- Major Projects Included: Command Cyber Readiness Inspection (CCRI) Preparation, Continuity Of Operation Planning, Tactical Operations Center (TOC) Activation ($250K)
- Supervisor: Timothy Heaton, USAF
Cyber Infrastructure Manager
United States Air Force
07.2015 - 07.2020
- Company Overview: 56th Communications Squadron
- Website: [USAF](https://www.usaf.mil)
- Strategic Planning and Management: Directed comprehensive planning, development, and maintenance of IT infrastructure to ensure robust and secure operations supporting mission-critical activities
- VoIP Manager: Experienced VoIP admin with a strong background in designing, implementing, and maintaining robust voice communication systems over IP networks
- Skilled in optimizing network infrastructure for seamless integration of VoIP services, including hands-on experience with systems like Cisco Unified Communications Manager (CUCM)
- Project Leadership: Managed large-scale infrastructure projects from conception through completion, ensuring alignment with strategic objectives, budget compliance, and timely delivery
- Team Supervision: Led and mentored a diverse team of IT professionals, fostering a collaborative environment and enhancing team performance through training and professional development initiatives
- Security and Compliance: Implemented and enforced cybersecurity protocols and compliance standards to safeguard sensitive information and maintain operational integrity
- Vendor and Stakeholder Coordination: Collaborated with external vendors and internal stakeholders to negotiate contracts, manage relationships, and ensure seamless integration of technology solutions
- Performance Monitoring: Utilized advanced monitoring tools and techniques to assess system performance, identify issues, and implement corrective actions to optimize infrastructure efficiency and reliability
- Innovation and Improvement: Championed continuous improvement initiatives, staying abreast of emerging technologies and integrating innovative solutions to enhance operational capabilities
- 56th Communications Squadron
- Website: [USAF](https://www.usaf.mil)
- Awards and Commendations: Awarded the Air Force Achievement Medal for delivering a network infrastructure expansion project that expanded command and control over 13,000 coalition warfighters
- Supervisor: Eric Flahaut, USAF
Cyber Infrastructure Manager
United States Air Force
02.2015 - 07.2015
- Company Overview: 65th Communications Squadron
- Website: [USAF](https://www.usaf.mil)
- Mission Support: Deployed, sustained, troubleshooted, and repaired voice, data, and video network infrastructure systems, including cryptographic equipment across enterprise and tactical networks at Lajes Field, Portugal, in direct support of the USAF's mission
- This mission supported various aircraft types, including C-17 Globemaster III, KC-135 Stratotanker, and other aircraft integral to air mobility and refueling operations
- Network Operations and Management: Managed network design, configuration, operation, defense, and restoration activities crucial to maintaining communication resilience and operational readiness
- Supervised installation, maintenance, and repair of systems accessing military, Federal, and commercial networks, utilizing DoD-approved tools
- Expeditionary Communications: Operated expeditionary communications systems and utilized agile logistics support for continuous network operations
- Technical Expertise: Demonstrated proficiency in diagnostic software, technical data analysis, and specialized test equipment for troubleshooting and monitoring network performance
- Administered network databases, coordinated service orders, and updated technical documentation to ensure compliance with communications security and safety standards as per USAF guidelines
- VoIP Admin: Proficient in configuring and troubleshooting VoIP
- A collaborative problem solver, capable of supporting end-users and cross-functional teams in fast-paced environments
- 65th Communications Squadron
- Website: [USAF](https://www.usaf.mil)
- Supervisor: Chris Matthews, USAF
Education
Community College of the Air Force - Electronic Systems Technology, Information Systems Technology
Maxwell Air Force Base
Maxwell Air Force Base, AL05.2024
Airman Leadership School (ALS) - undefined
Joint Base San Antonio
Lackland, TX10.2021
3D1X2 - Cyber Transport Systems Technician - undefined
Keesler Air Force Base
Keesler Air Force Base, MS01.2015
Skills
- Network Technologies: Cisco routers, switches, firewalls (ASA), VPNs, VLANs, QoS, BGP, OSPF, EIGRP
- Network Monitoring: SolarWinds
- Security: Intrusion Detection/Prevention Systems (IDS/IPS), Access Control Lists (ACLs), Network Segmentation
- Operating Systems: Windows Server 2012, 2016, and 2020
- Load Balancing
- Cisco Nexus / ISE
- Customer Support
Military Service
United States Air Force, 01/01/14, 05/01/24, Joint Service Achievement Medal w/ Combat Device, Joint Service Achievement Medal, Air and Space Achievement Medal, Air Force Achievement Medal (x2)
Desiredlocations
- San Antonio, Texas
- Phoenix, Arizona
- Remote
- United States
Licensescertificationsclearances
- License, Comptia Security +, 2015
- Security Clearance, Top Secret (TS) / Secret Compartmentalized Information (SCI) w/ Polygraph (Poly)
References
- Thomas Campbell, IT Project Manager IV, Major IT Procurements, Texas Health and Human Services / US Army & US Air Force Veteran, Personal / Professional, (318) 518 - 3812, thomas.campbell@hhs.texas.gov
- Jayson Brown, Flight Chief, United States Air Force, Professional, (724) 972 - 5282, jayson.brown@us.af.mil
- Dwight Thompson, Director of Community Outreach, Advance Recovery Systems, Personal, (216) 832 - 8097, thompsondiesel.2326@gmail.com
Availability
Permanent, On-site or Telework, Full-time, up to 30%
Certification
CompTIA Security +
Timeline
Infrastructure Manager / Data Center
United States Air Force
07.2021 - 05.2024
Cyber Infrastructure Manager (Multi-site)
United States Air Force
07.2020 - 07.2021
Cyber Infrastructure Manager
United States Air Force
07.2015 - 07.2020
Cyber Infrastructure Manager
United States Air Force
02.2015 - 07.2015
Network Infrastructure Technician
US Air Force
05.2014 - 05.2024
Airman Leadership School (ALS) - undefined
Joint Base San Antonio
3D1X2 - Cyber Transport Systems Technician - undefined
Keesler Air Force Base
CompTIA Security +
Community College of the Air Force - Electronic Systems Technology, Information Systems Technology
Maxwell Air Force Base
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