TAMMY HUNTER
Fort Smith,AR
Summary
Proven leader in retail management, adept at staff management and customer engagement, with a track record of increasing sales revenue and customer satisfaction. Excelled in vendor relationship management and problem-solving, consistently achieving top performer status by exceeding expectations. Proactive Department Manager with excellent time management skills to multi-task while working within deadlines and time constraints. Offering 20 years of hands-on experience in retail operations. Proficient in budgeting, inventory management and merchandising. Disciplined professional committed to driving sales goals and ensuring smooth functioning of sales department.
Overview
20
20
years of professional experience
Work History
Dept. Manager/Outside Sales Manager
Rons Home Center
03.2013 - Current
- Oversees inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Store Manager/Dept. Manager/Outside Sales Representative
Lites Ect.
02.2005 - 03.2013
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Participated in trade shows and conferences to network and generate leads.
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Education
High School Diploma -
Van Buren High School
Van Buren, ARSkills
- Customer Service
- Staff Management
- Team Supervision
- Problem-Solving
- Customer Engagement
- Retail Management
- Order Management
- Vendor Relationship Management
- POS Software
Timeline
Dept. Manager/Outside Sales Manager
Rons Home Center
03.2013 - Current
Store Manager/Dept. Manager/Outside Sales Representative
Lites Ect.
02.2005 - 03.2013
High School Diploma -
Van Buren High School
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