Amilia (Mili) Willer
Fort Smith,AR
Summary
Professional with strong background in customer engagement and satisfaction. Proven track record in effectively resolving issues and enhancing client experiences. Excel in team collaboration and adaptable to changing needs. Skilled in communication, problem-solving, and building rapport with clients.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Experience Agent
Farmers Insurance - Tran Agency
10.2024 - Current
- Help customers understand their insurance coverage
- Undergo the sales process to write new business
- Service current clients insurance policies
- Build customer relationships for better retainment
Cashier
Walmart
04.2024 - 09.2024
- Accurately Process Transactions
- Provide Excellent Customer Service
- Managing Cash
- Maintaining a clean checkout station
Head Cashier
Lowes
02.2022 - 04.2024
- Monitor Cashiers and Complicated Transactions
- Assist in Customer De-Escalation
- Assist Higher Up Managers in Complicated Transactions and Other Decisions
- Answer any questions cashiers or customers had regarding policies and credit cards
- Cash management
Education
High School Diploma -
Hackett High School
Hackett, AR05.2022
Skills
- Effective verbal communication
- Interpersonal Skills
- Relationship Building
- Empathy
- Fast Understanding of New Ideas
- Customer Service
Certification
Insurance License
Timeline
Customer Experience Agent
Farmers Insurance - Tran Agency
10.2024 - Current
Cashier
Walmart
04.2024 - 09.2024
Head Cashier
Lowes
02.2022 - 04.2024
High School Diploma -
Hackett High School
Similar Profiles
Karina MosquedaKarina Mosqueda
SALES COORDINATOR at TRAN PRIORITY INSURANCE AGENCYSALES COORDINATOR at TRAN PRIORITY INSURANCE AGENCY
Pa VangPa Vang
Insurance Agent/Insurance Agency Owner at Pa Vang Insurance Agency INC / Farmers InsuranceInsurance Agent/Insurance Agency Owner at Pa Vang Insurance Agency INC / Farmers Insurance
Amy E. WrightAmy E. Wright
Account Executive at Farmers Insurance - James K Sewell Insurance AgencyAccount Executive at Farmers Insurance - James K Sewell Insurance Agency
Heith RileyHeith Riley
Night Auditor at Holiday Inn and SuitesNight Auditor at Holiday Inn and Suites
Mark VarnadoreMark Varnadore
Recovery Coach at Harbor House Inc.Recovery Coach at Harbor House Inc.