Successful World Class Technician offers talents in customer relations, vehicle inspections and diagnostics. Trained in wide range of repair and maintenance actions. Works smoothly with team members and flexes easily with changing daily assignments.
Overview
36
36
years of professional experience
1
1
Certification
Work History
World Class Technician/Shop Foreman/EV Specialist
Frank Kent Cadillac
Fort Worth, TX
01.2021 - Current
Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
Conducted test drives before and after repair services.
Diagnosed and repaired electric vehicles
Oversaw service quality and encouraged team members to deliver high-quality service.
Documented labor time and materials used in company software programs.
Calculated estimated repair costs and provided quotes to secure customer approval.
Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
Trained and guided employees on correct methods for performing different repairs and maintenance services.
Communicated advanced mechanical information to non-mechanical people in easy-to-understand terms.
Master Automotive Technician
Group 1 Auto
03.2020 - 01.2021
Automotive Master Technician
Bruce Lowrie Chevrolet
Fort Worth, TX
09.2019 - 03.2020
Executed preventive and corrective maintenance on work trucks and other vehicles.
Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
Monitored shop equipment to maintain safe working condition.
Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
Interpreted drawings and schematics to pinpoint sources of mechanical issues.
Maintained certifications and completed training on systems and components.
Kept detailed records of repairs, labor involved and parts used.
Utilized infrared engine analyzers, compression gauges and computerized diagnostic devices to test vehicle components and systems.
Automotive Master Technician
Frank Kent Cadillac
Fort Worth, TX
11.2015 - 09.2019
Master Automotive Technician
CarMax
Fort Worth, TX
03.2002 - 11.2015
Master Automotive Technician
Pep Boys
Arlington, TX
03.1990 - 03.2002
Education
Automotive Service Certificate - Automotive Repair
Lincoln Technical Institute
Grand Prairie, TX
05.1989
Skills
Scheduled Maintenance Planning
Quality Assurance
ASE Certified
Computerized Diagnostics
Valid Driver's License
Hand and Power Tool Operation
Documentation and Recordkeeping
Body Panel Repair
Multitasking and Prioritization
Work Area Cleanliness
Time Management
Air Conditioning Service
Service Sales
Emissions Controls
OSHA Compliance
Hybrid and Electric Vehicle Service
Attention to Detail
Problem Solving
Diagnosis and Repair
Problem-Solving
Certification
ASE Master Technician- L1, L2 and L3 and Master Truck Certifications
Completed 100% of General Motors Automotive Training
General Motors World Class Technician
Celestiq Certified Master Technician
HoloLens Trained Technician
Timeline
World Class Technician/Shop Foreman/EV Specialist
Frank Kent Cadillac
01.2021 - Current
Master Automotive Technician
Group 1 Auto
03.2020 - 01.2021
Automotive Master Technician
Bruce Lowrie Chevrolet
09.2019 - 03.2020
Automotive Master Technician
Frank Kent Cadillac
11.2015 - 09.2019
Master Automotive Technician
CarMax
03.2002 - 11.2015
Master Automotive Technician
Pep Boys
03.1990 - 03.2002
Automotive Service Certificate - Automotive Repair
Loan Car Coordinator/Senior Customer Care Manager at Frank Kent Cadillac of ArlingtonLoan Car Coordinator/Senior Customer Care Manager at Frank Kent Cadillac of Arlington