Michael Hutchins
Sugar Hill,GA
Summary
Driven Assistant Produce Manager with expertise in food safety compliance and inventory oversight. Demonstrated ability to enhance team efficiency, staff training, and deliver exceptional customer service, contributing to improved sales and operational success. Detail-oriented professional with a strong background in supply chain optimization.
Overview
1
1
Certification
23
23
years of professional experience
Work History
Assistant Produce Manager
Publix Super Markets Inc
Lawrenceville, Georgia
04.2022 - Current
- Demonstrated understanding of food safety guidelines, and am Food Safety Certified.
- Ensured that departmental standards were met in regards to product freshness, presentation, safety and sanitation guidelines.
- Coordinated team workflows to enhance efficiency, reduce waste, and control shrinkage for improved profitability.
- Prepared weekly schedules to verify proper floor coverage based on customer traffic patterns.
- Analyzed sales data to identify trends and forecast future needs of products.
- Managed daily operations including opening and closing duties, and stocking shelves.
- Conducted regular one-on-one meetings with employees to review performance, align on priorities, and provide actionable feedback.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Demonstrated leadership by modeling positive behaviors for team members. and took responsibility for all actions drive culture of performance excellence.
- Monitored department equipment and communicated repair needs to the general manager to ensure operational efficiency.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Produce Clerk
Publix Super Markets Inc
Bradenton, Florida
11.2006 - 04.2022
- Greeted customers promptly and assisted in selecting quality produce items.
- Educated customers on seasonal produce selections and provided cooking tips, improving customer experience.
- Implemented proper handling techniques, enhancing product freshness and quality.
- Monitored inventory levels and reported shortages to management, ensuring timely replenishment.
- Rotated produce items regularly to ensure optimal quality.
- Removed expired and overripe items, enhancing safety and freshness.
- Followed established food safety guidelines when handling perishables like fruits and vegetables.
- Cleaned and sanitized work surfaces and equipment according to company protocols.
Produce Clerk
Sweetbay Super Markets
Bradenton, Florida
06.2003 - 11.2006
- Assisted customers with informed recommendations on produce selection.
- Recommended merchandise selection tailored to customer preferences, increasing satisfaction.
- Answered product inquiries and guided customers to desired items.
- Greeted customers warmly upon entry to create a welcoming atmosphere. Upon entering, create a friendly shopping atmosphere. to effectively assess needs and wants.
- Maintained organized store by regularly cleaning shelves, counters, and tables.
- Addressed customer feedback to improve service quality and resolve concerns.
- Ensured compliance with health and safety regulations for secure shopping environment.
- Upheld cleanliness in produce department to promote hygienic shopping experience.
Education
High School Diploma -
Lakewood Ranch High School
Lakewood Ranch, FL05-2006
Skills
- Food safety compliance
- Inventory oversight
- Sales forecasting
- Supply chain optimization
- Product merchandising
- Staff training
- Customer service excellence
Certification
- Food Safety Certification
- CPR Certified
Timeline
Assistant Produce Manager
Publix Super Markets Inc
04.2022 - Current
Produce Clerk
Publix Super Markets Inc
11.2006 - 04.2022
Produce Clerk
Sweetbay Super Markets
06.2003 - 11.2006
High School Diploma -
Lakewood Ranch High School