Michael Indresano
Waynesboro,TN
Summary
Accomplished Youth Program Director and Admissions Director with a proven track record at Wayne Halfway House Inc and 10 Acre Ranch Addiction Treatment Center. Expert in youth engagement and educational programming, I excel in staff management and fostering teamwork. Achieved significant enhancements in program outcomes and admissions rates through innovative strategies and effective relationship building.
Overview
7
7
years of professional experience
Work History
Youth Program Director
Wayne Halfway House Inc
Waynesboro, TN
12.2021 - Current
- Trained and supervised a team of support staff, fostering a positive work environment for all employees.
- Enhanced youth program outcomes by implementing creative and engaging activities.
- Gathered feedback from participants, parents, staff members regularly to identify areas for improvement within programs offered.
- Streamlined communication with parents and guardians, ensuring timely updates on program events and student progress.
- Organized community outreach events to raise awareness of available programs, attracting new participants through targeted promotion efforts.
- Collaborated with other department directors to create cohesive programming across different age groups or focus areas.
Admissions Director
10 Acre Ranch Addiction Treatment Center
Riverside, CA
09.2017 - 09.2018
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value.
- Generated new business with marketing initiatives and strategic plans.
- Mentored junior team members in effective sales techniques, fostering a high-performance culture within the organization.
- Mentored junior admissions staff members by providing valuable guidance and sharing insights gained from years of experience in the field.
- Collaborated with other department leaders to develop cohesive enrollment management plans, ensuring consistent messaging and branding throughout the organization
- Managed a team of admissions counselors, providing ongoing training and support to ensure their success in meeting enrollment targets.
- Enhanced campus visit programs by designing engaging events that showcased the program strengths, leading to higher conversion rates of prospective clients .
- Increased admissions rates by implementing targeted marketing strategies and outreach efforts.
- Guided and supported staff in development of new programs.
Education
Bachelor Of Science - Equine Studies
Virginia Intermont College
Bristol, VASkills
- Youth engagement
- Inclusion Strategies
- Educational programming
- Staff Management
- Cultural Competency
- Teamwork and Collaboration
- Excellent Communication
- Certified in CPR/AED
- Relationship Building
- Staff Training
- Self Motivation
- Active Listening
Accomplishments
- Documented and resolved Youth Crisis issues which led to successful completion of program
- Supervised team of 25+ staff members.
- Achieved Military recognition through effectively helping with successful enlistments of multiple youth in the foster care system
Timeline
Youth Program Director
Wayne Halfway House Inc
12.2021 - Current
Admissions Director
10 Acre Ranch Addiction Treatment Center
09.2017 - 09.2018
Bachelor Of Science - Equine Studies
Virginia Intermont College