Michael Inman
Rehoboth,MA
Summary
Resourceful professional in installation, maintenance, and repair with a knack for completing tasks efficiently and productively. Possess specialized skills in troubleshooting, preventive maintenance, and equipment safety protocols. Excel in time management, problem-solving, and teamwork to deliver high-quality workmanship on schedule.
Master Automotive Technician with background in comprehensive vehicle maintenance and repair. Skilled in diagnosing complex issues, providing customer service, and training junior technicians. Demonstrated success in improving workshop efficiency and maintaining high-quality standards. Strengths include technical skills, leadership abilities, problem-solving capacity, and commitment to safety protocols.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Field Service Technician
Dalkia Aegis
Holyoke, MA
11.2020 - Current
- Performed preventative maintenance and repairs on a variety of equipment, including pumps, motors, valves, and other components.
- Inspected and tested mechanical products to locate defects or malfunctions.
- Completed all necessary paperwork for service calls in a timely manner.
- Performed troubleshooting on electronic circuits and systems.
- Collaborated with other technicians to resolve complex issues quickly and efficiently.
- Assisted with training of junior technicians in proper installation techniques and safety protocols.
- Resolved customer complaints regarding product performance or malfunctioning equipment in a professional manner.
- Conducted regular inspections of work sites for hazardous conditions or potential safety risks.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Minimized customer callbacks and equipment failure by reviewing job upon completion.
- Drove and maintained company vehicle, keeping in peak condition.
BMW Master Technician
BMW of Warwick
Warwick, RI
07.2000 - 10.2020
- Diagnosed and repaired vehicle electronic systems, including engine management, ABS, airbags and transmission control.
- Conducted routine maintenance services such as oil changes, tune-ups, brake repairs and tire rotations.
- Installed new assemblies such as engines and transmissions in accordance with manufacturer specifications.
- Utilized diagnostic software to detect malfunctions in electrical systems of automobiles.
- Resolved complex automotive issues by troubleshooting various components within the system.
- Repaired radiators, fuel tanks and other major components on a variety of makes and models of cars.
- Tuned engines according to factory specifications using specialized computer equipment.
- Kept team in compliance with shop and manufacturer specifications for repairs and maintenance services.
- Maintained certifications and completed training on systems and components.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Utilized infrared engine analyzers, compression gauges and computerized diagnostic devices to test vehicle components and systems.
- Conducted routine servicing on fuel, electrical and cooling systems.
- Searched within service and maintenance manuals to perform repairs and diagnosis.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Conducted test drives before and after repair services.
- Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
Education
Associate of Science - Automotive Technology
New England Institute of Technology
East Greenwich, RI06-1999
Skills
- Customer Service
- Technical Troubleshooting
- Preventive Maintenance
- Mechanical Aptitude
- Training and mentoring
- Suspension Systems
- Vehicle inspections
- Drivability issues
- Drivetrain and Axle Installation
- Electrical understanding
- Brake systems knowledge
- Heating and Air Conditioning
- Engine repair
- Automatic transmissions
- Gasket replacements
- Troubleshooting and diagnostics
- Strong Work Ethic
Certification
- OSHA Safety Certification - Occupational Safety and Health Administration.
- Mobile Air Conditioning Society (MACS) Certification for Refrigerant Recycling and Recovery - Mobile Air Conditioning Society Worldwide.
- ASE Certified Master Automobile Technician (ASE Master Tech) - National Institute for Automotive Service Excellence.
- ASE Certified Advanced Engine Performance Specialist (L1) - National Institute for Automotive Service Excellence.
Military Service
- Honorable Discharge from United States Marine Corps at rank of Sergeant (E-5) serving from 1994-1999
Timeline
Field Service Technician
Dalkia Aegis
11.2020 - Current
BMW Master Technician
BMW of Warwick
07.2000 - 10.2020
- OSHA Safety Certification - Occupational Safety and Health Administration.
- Mobile Air Conditioning Society (MACS) Certification for Refrigerant Recycling and Recovery - Mobile Air Conditioning Society Worldwide.
- ASE Certified Master Automobile Technician (ASE Master Tech) - National Institute for Automotive Service Excellence.
- ASE Certified Advanced Engine Performance Specialist (L1) - National Institute for Automotive Service Excellence.
Associate of Science - Automotive Technology
New England Institute of Technology
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