Michael Ireson
Johnson City,TN
Summary
Dynamic Global Sourcing Manager with Eastman Chemical Company, skilled in supplier negotiation and strategic sourcing. Proven track record in enhancing procurement processes and ensuring compliance with ethical standards. Adept at data analysis and fostering strong supplier relationships, driving cost-effective solutions and timely project delivery.
Overview
2026
2026
years of professional experience
Work History
Purchasing Coordinator
Northeast State Community College
Blountville, TN
12.2024 - Current
- Investigated any issues or complaints related to purchased products or services.
- Provided guidance on selecting appropriate suppliers based on price, quality, service levels.
- Prepared reports summarizing current purchasing activities as requested by management.
- Maintained accurate records of purchased items including costs, delivery dates, and quantity available.
- Negotiated contracts with suppliers to secure advantageous terms.
- Reviewed purchase orders for accuracy and compliance with TBR policies.
- Conducted RFPs for the new cafeteria and banking services,
Customer Service Representative
Eastman Chemical Company
Kingsport, TN
10.2004 - 05.2008
- Provided exceptional customer service to ensure customer satisfaction.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Conducted regular follow-up calls with customers after resolving their issues.
- Resolved customer complaints promptly and efficiently.
- Identified opportunities for upselling additional products or services based on customer needs.
- Maintained a high level of professionalism when dealing with difficult customers.
- Answered customer inquiries and provided accurate information regarding products and services.
Operations
Eastman Chemical Company
Kingsport, TN
05.1991 - 10.2004
- Served in several roles while working in operations.
- Utility Operator 2000-2004
- Maintenance Coordinator 1998-2000
- Chemical Operator 1992-1998
- Labor
Global Sourcing Manager
Eastman Chemical Company
Kingsport, TN
- Established relationships with key vendors in multiple countries for efficient procurement process.
- Ensured compliance with all local laws regarding import and export activities.
- Conducted market research and benchmarking studies to assess current trends in the global sourcing arena.
- Provided support throughout the entire lifecycle of each project from initial request through final delivery confirmation.
- Attended trade shows and conferences around the world to stay abreast of industry developments.
- Monitored supplier compliance with ethical standards related to labor practices, environmental regulations.
- Negotiated contracts with international suppliers to ensure competitive pricing and terms.
- Performed regular audits of suppliers' facilities to verify quality control measures were being met.
- Developed strong communication protocols between domestic and international suppliers for timely delivery of goods and services.
- Coordinated logistics activities such as freight forwarding, customs clearance, insurance coverage.
- Created detailed reports summarizing the results of each project for senior management review.
- Analyzed the cost of production, quality, delivery, and other factors to identify global supply chain opportunities.
- Identified lowest costs through submission of RFPs and product category reviews.
Education
Bachelor of Science - Psychology And Sociology
University of Virginia At Wise
Wise, VA05-2006
Skills
- Supplier negotiation
- Contract management
- Market research
- Logistics coordination
- Data analysis
- Customer relationship management
- Project coordination
- Effective communication
- Attention to detail
- ERP system experience
- Strategic sourcing
- Procurement planning
- Cost analysis
- Price negotiations
- Banner
- Microsoft Offixe
- Negotiation
Accomplishments
- Rated as "Outstanding" twice will employed at Eastman Chemical Company
- First person to be promoted to Sourcing Manager from a non-exempt role
- The only employee to start as an hourly employee and become a Global Sourcing Manager over Strategic Accounts. (Coal and Natural Gas)
Timeline
Purchasing Coordinator
Northeast State Community College
12.2024 - Current
Customer Service Representative
Eastman Chemical Company
10.2004 - 05.2008
Operations
Eastman Chemical Company
05.1991 - 10.2004
Global Sourcing Manager
Eastman Chemical Company
Bachelor of Science - Psychology And Sociology
University of Virginia At Wise
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