Michael Cook
Flemington,NJ
Summary
Deliberate Product Leader with creativity in big-picture product implementations for worldwide customer bases. Research and strategic product planning expert through collaborative leadership and customer polling. Dynamic and adaptable roadmap leader for delivery of highly successful products with projected market demand and company growth as guiding principles.
Overview
29
29
years of professional experience
Work History
Head of Product Management
Amazon Web Services
New York, NY
11.2021 - Current
- Head of Product Management for Corretto - Amazon's Open Source distribution of OpenJDK (Java)
- Leading a worldwide engineering team
- Drove product penetration - up from 3% market share in 2021 to 31% and currently in the number one position per New Relic’s 2023 Java Ecosystem report
- Slashed over $100MM/year in Amazon costs through upgrades to our latest Corretto release
- Reduced Java GC latencies to under 5 mSec
- Improved Java Memory Heap size by 25%
- Achieved 20% better cache cache performance on ARM for key customers
- Conceptualized long-range product roadmaps and strategically designed according to market data and research.
- Overseeing product design and roadmap and coordinated aspects of development and rollout.
- Drawing from market data to assess product health and drive success.
- Identified productivity bottlenecks and devised innovative solutions while remaining conservative with resources.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
Director of Product Management- New Product CX
Verizon
Basking Ridge, NJ
10.2018 - 10.2021
- Established and led a team of customer user experience product management professionals, utilizing AI to define the Customer Experience for new growth products, generating over $1 billion/year in sales.
- Reduced cart abandonment by 10% in key buy flows
- Increased 5G Home self install success rate by 50%
- Oversaw web interface and Verizon app design and roadmap and coordinated aspects of development and rollout.
- Conceptualized long-range product roadmaps and strategically designed according to market data and research.
- Supported staff development, promoting personal achievement and retention as best strategy for long-term organizational health.
- Identified productivity bottlenecks and devised innovative solutions while remaining conservative with resources.
- Designed and coordinated processes applicable to numerous projects for design efficiency and continuity.
- Worked collaboratively with developers, senior-level stakeholders and partners to collect data on deficiencies and provide solutions to long-standing issues.
Chief Technology Officer and Head of Product
Tenna
Edison, NJ
10.2016 - 09.2018
- Fast-paced startup environment experience, leading end-to-end development of B2B, Big-Data, IoT, and SaaS solutions for construction companies.
- Accountable for $400 million+ in customer assets, reducing lost assets by over $20 million/year, leading Tenna platform growth.
- Achieved 90% reduction in customer time to find assets, resulting in significant operational savings and customer confidence.
- Grew customer base by 1000%
- Laid out complete business continuity plan to maintain data protection in event of natural disaster or long-term outage.
- Managed company-level architecture, platform and data configuration processes and implementation protocols.
- Collaborated with third-party vendors to implement new tracking system.
- Designed enterprise-level technological blueprints and system architectures.
- Developed and implemented long-term strategic technological blueprint.
- Briefed executives on technology risks and suggested ways to alleviate concerns.
- Facilitated ongoing team development and growth through training and professional skills enhancement.
- Monitored market trends and competitor performance to update promotional strategies.
- Liaised with clients to better understand business needs and current market landscape.
- Prioritized roadmap in order to achieve product goals and metrics.
VP of Technology & Product Management
Comcast
Philadelphia, PA
10.2004 - 10.2016
- Led the development of new emerging technologies, including Dynamic linear targeted Ad insertion, Linux-based set top box software, cloud-based home security systems, cloud-based application streaming, accessible guides for the blind, a new WiFi gateway, and set top box power reduction.
- Video expertise with practical experience building applications using MPEG-2 and h.264
- Resolved issues and recommended actions based on production and compliance reports.
- Increased company growth through collaboration with sales and marketing departments.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
Executive Director of Software Development
Telcordia (Now Ericsson)
06.1995 - 10.2004
- Leveraged technical and people leadership skills to guide software product architecture and manage a software development staff of 200 software engineers and product managers.
- Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
Education
Masters - Management Information Systems
Harvard University
Cambridge, MABachelors - Business Administration
Gettysburg College
Gettysburg, PASkills
- Innovation
- Product Management
- Customer Experience
- User Experience Design (UX)
- Product Requirements
- JIRA
- Jenkins
- Agile Software Development
- JavaScript
- Python
- Java
- C/C
- Product Launch
Details
Flemington, NJ, 08822, +1-908-894-2724, mcookcomcast@gmail.com
Accomplishments
Awarded 47 patents for a variety of video, communications, security, and entertainment innovations.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Head of Product Management
Amazon Web Services
11.2021 - Current
Director of Product Management- New Product CX
Verizon
10.2018 - 10.2021
Chief Technology Officer and Head of Product
Tenna
10.2016 - 09.2018
VP of Technology & Product Management
Comcast
10.2004 - 10.2016
Executive Director of Software Development
Telcordia (Now Ericsson)
06.1995 - 10.2004
Masters - Management Information Systems
Harvard University
Bachelors - Business Administration
Gettysburg College