Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Experience/knowledgeable
Timeline
Generic
Michael Jablonski

Michael Jablonski

Summary

Highly skilled Global Manager with experience in overseeing international operations, managing multinational teams, and driving global strategy implementation. Strengths include strategic planning, cross-cultural communication, and leadership. Successful at improving operational efficiency and achieving business objectives in diverse markets worldwide.

Overview

34
34
years of professional experience
1
1
Certification

Work History

Global Manager - Enterprise Connectivity Planning & Strategic Negotiations

Google
10.2022 - Current
  • Leading teams in the planning, acquisition and management connectivity for Google locations worldwide
  • Set the vision and strategy for ECP to further improve our WAN transport services & Cloud footprint
  • Foster partnerships with global carrier leaders expanding Google’s footprint
  • Create efficiencies by developing a systematic approach to managing negotiations
  • Negotiate effectively across borders and cultures
  • Financial oversight of business unit’s performance and ensuring compliance with all laws and regulations
  • Responsible for creating and maintaining a positive and productive company culture.

Network Deployment & Operations Technical Lead-East

Google-Google Fiber
01.2019 - 09.2022

Monitored and optimized business operating procedures

  • Generated new ideas and expanded on current programs to enhance effectiveness
  • Collaborated with cross-functional partners, implementing new growth directives and effectively communicating results to Senior Leadership
  • Analyze financial data and work to maximize revenue and reduce costs
  • Executed and fulfilled strategic business plans presented by Senior Leadership.
  • Led vetting process for all functional vendors resulting in boosted customer loyalty and improved organizational reputation
  • Led the implementation of a company-wide Operational Repair & Maintenance Program adhering to organizational standards and specifications.
  • Foster the innovation of ideas in various functions that contribute to continuous employee growth and development.

Technical Network Deployment & Operations Regional Lead

Google-Google Fiber
03.2016 - 01.2019

Supported the deployment, engineering and strategic planning of network

  • Ensured reliable network connectivity for customers
  • As technical lead, directed critical tasks aimed at enhancing processes for efficient network operation.
  • Created and developed successful teams from scratch.
  • Developed and implemented employee evaluation guidelines, recruitment strategies, and promotion protocols resulting in the acquisition of critical hires nationwide.
  • Collaborated with team to implement Quality Assurance Program leading to a 4% decrease in major service outages.
  • Defined regional documentation standards for artifact reference and format and implemented company-wide
  • Focused on customer retention optimization strategies prior to investing in new customer acquisition

Regional Manager PMO - East Region

Becton Dickinson
10.2010 - 02.2015

Regional Field Service Manager

Becton Dickinson
01.2007 - 09.2009

Senior Project Manager

Becton Dickinson
11.2005 - 12.2006

Regional Services Director

Piller, Inc
01.1999 - 10.2004

Technician/OSP Manager/Eng/Planning Manager

Verizon
06.1993 - 01.1999

Point to Point Telecommunications

Verizon
05.1990 - 01.1993

Education

Post Graduate Certificate - Computer Science/Telecommunications

Iona College

Masters of Science - Computer Science/Telecommunications

Iona College

Bachelors of Art -

Cortland State University

Skills

  • Managing Organizational Performance
  • Interpersonal Relations and Influence
  • Leading People Through Change
  • Building Teamwork and Cooperation
  • Customer Focus
  • Business Acumen

Accomplishments

  • Resolved 97% of P0/P1 customer escalation within SLO
  • Achieved 98%+ network availability/SLA
  • Reduce E2E Cycle Time from 152-138 days
  • Reduce BW utilization by 15% with the creation of a BW calculator
  • Reduced OpEx saving by 3M with rerates and rigorous contract negotiations.
  • Increased BW YOY while maintaining OpEx spend
  • Introduced financial rigor and identified 1.5M of erroneous financial cost center errors
  • Sifted 30% of all FTE work to TVCs reducing headcount spend
  • Consolidation of Carriers from 124-97 reducing FTE toil
  • Drove the creation of carrier price lists based on term length, SLA and bandwidth
  • Removed 47% of Tier 1 & 2 office SPoFs
  • Led project to repurpose decommissioned equipment – savings of 1.4M
  • Fully staff and foster a high performing, efficient, global team
  • Leading team member of GEN Culture Work Group
  • Met >99% of CRD/FDOB dates

Certification

Fiber Optic Networks

Fiber Optic Communication Corporation

Sturbridge, MA

UPS Systems

Single/Three Phase Power Generation

Piller Gmbh

Osterode, Germany

Electrical Safety & Switchgear

Schneider Electric

Parsippany, NJ

Battery Management Systems

B-Tech

Rockaway, NJ

Experience/knowledgeable

  • Project Management Institute

Cheetah Learning

Orlando, FL

  • Cloud Enterprise Network Architecture, WAN, NaaS, SaaS Solutions
  • Agile Methodology
  • OSI Layer 1,2,3 Network Architecture & Functionalities
  • Arista/Juniper Switching Technologies
  • Liebert Critical Power & Thermal Management Systems

Timeline

Global Manager - Enterprise Connectivity Planning & Strategic Negotiations

Google
10.2022 - Current

Network Deployment & Operations Technical Lead-East

Google-Google Fiber
01.2019 - 09.2022

Technical Network Deployment & Operations Regional Lead

Google-Google Fiber
03.2016 - 01.2019

Regional Manager PMO - East Region

Becton Dickinson
10.2010 - 02.2015

Regional Field Service Manager

Becton Dickinson
01.2007 - 09.2009

Senior Project Manager

Becton Dickinson
11.2005 - 12.2006

Regional Services Director

Piller, Inc
01.1999 - 10.2004

Technician/OSP Manager/Eng/Planning Manager

Verizon
06.1993 - 01.1999

Point to Point Telecommunications

Verizon
05.1990 - 01.1993

Post Graduate Certificate - Computer Science/Telecommunications

Iona College

Masters of Science - Computer Science/Telecommunications

Iona College

Bachelors of Art -

Cortland State University
Michael Jablonski