Michael Jaegle
Granville ,IL
Summary
Dedicated courier with a clean driving record and excellent customer service skills, honed at FedEx Express. Head of FedEx Express safety team from 2020 till 2025. Never been in an accident or injured while on the job. Proven ability to efficiently plan delivery routes and ensure timely package handling. Recognized for attention to detail and problem-solving, consistently achieving high customer satisfaction through effective communication and reliable service.
Overview
11
11
years of professional experience
Work History
Courier
FedEx Express
Peru, IL
07.2017 - 10.2025
- Learned safe handling and transport of packages using company guidelines.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Assisted in loading and unloading deliveries, maintaining organized inventory processes.
- Provided excellent customer service by addressing inquiries and resolving issues during deliveries.
- Verified package information to check for accuracy and completeness.
- Followed safety procedures and regulations to protect packages and vehicles.
Delivery Driver
Lou’s LaGrotto
Peru, IL
11.2014 - 06.2017
- Delivered customer orders promptly while ensuring product quality and service excellence
- Trained new drivers on delivery protocols, safety procedures, and customer service standards.
Education
Associate of Applied Science -
Illinois Valley Community College
Oglesby, ILSkills
- Safety protocols
- Customer service
- Valid Driver's license
- Clean driving record
- Reliability
Timeline
Courier
FedEx Express
07.2017 - 10.2025
Delivery Driver
Lou’s LaGrotto
11.2014 - 06.2017
Associate of Applied Science -
Illinois Valley Community College