Hi, I’m
Michael Janus
Nashville,TN
Summary
Senior UI/UX processional with over 15 years of experience in UI/UX design and development for large enterprises, universities, and small to mid-sized businesses. Proficient in wireframing, prototyping, and effective collaboration with cross-functional teams to deliver impactful solutions. Skilled in translating intricate concepts into intuitive interfaces, elevating user satisfaction and product usability. Committed to innovation, equipped with strong command of industry-standard design tools, and an acute awareness for emerging trends.
Overview
15
years of professional experience
Work History
Salesforce
Senior UX Architect
10.2021 - Current
Job overview
- Developed and delivered on Salesforce Service Cloud, the world's most complete & connected service platform
- Worked closely with UX and product teams to define visual and functional requirements
- Used wireframes, mock-ups and prototypes to establish user interface design and architecture
- Converted abstract ideas and requirements into user personas and storyboards
- Collaborated with teammates to deliver valuable features meeting business and customer needs
- Integrated UI features complying with prescribed code standards and technical design guidelines
- Worked with design teams, project managers and business analysts to create intuitive and easy-to-use software
- Designed UIs within frontend web frameworks, exploiting associated templates and tools to shorten development times
- Used Agile planning principles to deliver tailored solutions that met customer requirements
Jackson
Senior UI/UX Designer
07.2019 - 10.2021
Job overview
- Senior UI/UX Designer for the financial services company awarded as America's number one annuity provider specializing in variable, fixed and fixed index annuities
- Fully designed and implemented mobile-first Salesforce Lightning platform to replace outdated classic application
- Obtained user data with analytics reporting, task analysis, and participatory design techniques and leveraged that data to create iterative improvements
- Created interactive designs for complex web applications by way of page/user flow diagrams, site maps, and interactive wireframes
- Developed detailed product design documentation that effectively communicates interaction and design ideas to development team
- Worked closely with Design, Development, Program Management, Marketing Research, Analytics, and other teams to develop user-centered features
- Carried out user research through targeted interviews and extensive usability testing before and after redesign
- Utilized Lean and Agile best practices while leading and collaborating working in a SAFe Agile environment to deliver customer-oriented, innovative, quality designs and products.
Southern Company
Lead UI Designer & Developer
04.2015 - 06.2019
Job overview
- Designed and developed four intuitive and responsive user interfaces accessed by over ten million residential and business users each month
- Contributed to the Southern Company's number one ranking in customer satisfaction among large utility companies by J.D Power two years in a row by redesigning and improving the UX of their main customer support web application
- Created new and improved responsive UI design pattern libraries added to the Developer Standards & Strategies portal and used company-wide to create or update over 40 different applications
- Developed user personas with scenarios to improve functionality and usability for target audience
- Conducted quantitative and qualitative user testing online and in-person to measure and improve application UX that resulted in a 20% reduction in customer service calls based on 3rd party research
Emory University
Senior CMS Designer and Developer
10.2014 - 04.2015
Job overview
- Front-end CMS designer and developer for the 21st rated overall best university in North America & the largest medical network in Georgia
- Designed and developed responsive Java based CMS applications for two university academic divisions and one global partnership that included the Dali Lama as a stakeholder
- Dissected creative briefs to effectively strategize & brainstorm big concepts and collaborate
- Managed and supported existing sites while also designing and developing new features based on client specifications
- Increased the usability of the Emory Libraries & Information Technologies' extensive website portfolio by contributing new design patterns that are currently still utilized to update legacy applications.
Dreamstorm Design LLC, Jovian Design
Web Designer & Developer
04.2009 - 10.2014
Job overview
- Web designer and developer that created over 18 responsive websites and content management systems for small to mid-sized businesses over a five-year period
- Worked closely with business owners and executives to modernize legacy websites and build new applications that followed design best practices and company brand standards
- Provided add on services including W3C validation, ADA Title III compliance, social media integration, SEO and webmaster management.
Education
State University of New York Brockport
Bachelor of Science from Communications
01.2001
State University of New York MCC
A.A.S. from Graphic Design & Media Arts
01.1998
Software Skills
Adobe Photoshop/Illustrator
Acrobat/InDesign/Muse
Balsamiq/Axure/POP HTML5/CSS3/SCSS/LESS/Kendo UI
Bootstrap/ZingChart
JS/jQuery/Angular/TypeScript/ JSON
Visual Studios/Microsoft Office
Cordova/Joomla/Adobe Target
Frameworks (Polymer, Backbone, Angular, Socket)
Enterprise Applications
Mobile Application Development
Additional Skills
UI/UX Design
Journey Maps & Storyboards
User Testing & Research
Prototyping/Wireframes
Graphic Design
Web Development
Branding Guidelines
Project Leadership
Executive Presentations
Communication Skills
Self-Motivated
Metrics & Data
Agile, SAFe, Scrum, & Waterfall
References
References available upon request
Timeline
Senior UX Architect
Salesforce
10.2021 - Current
Senior UI/UX Designer
Jackson
07.2019 - 10.2021
Lead UI Designer & Developer
Southern Company
04.2015 - 06.2019
Senior CMS Designer and Developer
Emory University
10.2014 - 04.2015
Web Designer & Developer
Dreamstorm Design LLC, Jovian Design
04.2009 - 10.2014
State University of New York Brockport
Bachelor of Science from Communications
State University of New York MCC
A.A.S. from Graphic Design & Media Arts
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