Summary
Overview
Work History
Education
Skills
Timeline
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Michael Jeffcoat

Philadelphia,PA

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

5
5
years of professional experience

Work History

Home Health Care Aide

ComForcare Home Care
04.2020 - 01.2022
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Managed 7 of our longest clients with agency, continuing to provide quality care

Janitorial Worker

Melgars Cleaning Service
02.2017 - 08.2020
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Contributed to increase in facility cleanliness ratings by 25%, as measured by internal and external audits

Education

High School Diploma -

Germantown High School
Philadelphia, PA

Skills

  • First Aid and Safety
  • Supporting Daily Living Needs
  • Property Management
  • Task Prioritization
  • Daily Facility Operations

Timeline

Home Health Care Aide

ComForcare Home Care
04.2020 - 01.2022

Janitorial Worker

Melgars Cleaning Service
02.2017 - 08.2020

High School Diploma -

Germantown High School

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Michael Jeffcoat