Michael Jenkins
Six Flags Discovery Kingdom
American Canyon,CA
7
years of professional experience
Dynamic and dedicated professional with extensive experience in food service at Six Flags Discovery Kingdom. Proven track record in enhancing guest satisfaction through exceptional service and effective upselling. Skilled in food handling safety and inventory management, consistently maintaining high standards in fast-paced environments. Committed to delivering memorable dining experiences.
Work History
Food and Beverage Server
1 Year 4 Months- Delivered exceptional customer service in fast-paced environment.
- Assisted with menu recommendations and food pairings to enhance guest experience.
- Maintained cleanliness and organization of dining areas for optimal guest satisfaction.
- Processed guest orders accurately using point-of-sale systems.
- Trained new servers on company policies, menu items, and customer service standards.
- Resolved guest complaints professionally, enhancing overall dining experience at the venue.
- Provided courteous, friendly service while multitasking in fast-paced environment.
Front of House Employee
3 Months- Provided exceptional customer service, ensuring positive dining experiences for all guests.
- Maintained cleanliness and organization of front-of-house areas to meet health and safety standards.
- Assisted in food preparation and presentation, adhering to menu specifications and quality standards.
- Collaborated with team members to efficiently manage high-volume service periods during peak hours.
Car Detailer
4 Years 11 Months- Performed thorough exterior and interior cleaning using high-quality products and equipment.
- Inspected vehicles for detailing needs, ensuring all services met customer expectations.
- Applied protective coatings to surfaces, enhancing vehicle appearance and longevity.
- Managed time effectively to complete multiple detailing jobs within designated schedules.
Education
High School Diploma - Graphic Design
Skills
Food handling safety
Food safety practices
Guest satisfaction
Guest service
Upselling
Inventory management
Timeline
Food and Beverage Server
Six Flags Discovery Kingdom
06.2025 - CurrentRead More
Front of House Employee
Chicken Guy!
12.2024 - 03.2025Read More
Car Detailer
Matts Magical Detail
01.2020 - 12.2024Read More
American Canyon High
High School Diploma from Graphic Design
Read More