Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Jensen

Norco

Summary

Highly ambitious with the desire to learn all aspects of the position to better myself and be a better asset to the company. Customer obsession is priority. I have working knowledge on using a computer, scanner, register and more. I have experience in customer service and also dealing with customers face to face. I have a great work ethic and pride myself in not taking frivolous days off and have been known to save up off-days.

Punctuality is a standard and have a driven focus to accomplish tasks and goals.

Overview

17
17
years of professional experience

Work History

Unemployed

N/A
07.2023 - 03.2024

Mom was terminally ill. Took care of her affairs. came back To Ca had umbilical hernia surgery and now ready to go back to work.

Truck Driver

Lazer Spot
01.2022 - 07.2023

Shuttled Containers and dry Vans between drop yards and warehouses for HomeDepot SDC.


Helped in the yard when necessary moving containers and dry vans with a Day cab and yard goat.


Trained new employees the aspects of the job and evaulated the employee's pre-trip and driving ability.


Unemployed /Pandemic

N/A
03.2020 - 12.2021

Took care of family during the pandemic. Some family members are/were immune compromised.

Soon as everyone was ok I came back to Ca and went back to work.

Truck Driver

JBHunt Transport Services
11.2019 - 02.2020
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements
  • Maneuvered trucks into loading or unloading positions, following signals from loading crew to properly position vehicle and loading equipment
  • Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns
  • Operated with safety and skill to avoid accidents and delays
  • Attended and participated in all driver safety meetings

Truck Driver

CRST International Inc.
04.2019 - 11.2019
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements
  • Maneuvered trucks into loading or unloading positions, following signals from loading crew to properly position vehicle and loading equipment
  • Inspected truck for defects and safe operating condition before, during and after trips
  • Learned and applied safe driving techniques to avoid accidents
  • Transported liquid and packaged materials to and from specified destinations

PickerPacker

Costco Wholesale Corp Depot. E-commerce Dept.
10.2018 - 01.2019
  • Picked items per members order
  • Packed items per members order
  • Downstack: If an Item wasn't in stock to be picked, restocked item to make sure members order was filled
  • RTD: Checked return items from members to either Return to Vendor or palatalize to be sold to salvage
  • Build a Pallet: Place different products on pallets to be shipped to stores
  • Seasonal employment

Unemployed

N/A
03.2017 - 10.2018

Was injured took 11 months to get surgery, Healed from surgery and went back to work.

Slam operator/Trainer, Ambassador

Amazon Fulfillment Center ONT6
07.2015 - 03.2017
  • Slam Operator/trainer: (Single Label application machine). Operated one to multiple Slam lines. Trained employees on proper operation of Slam lines and package kickouts
  • Away team OB Slam/kickout tool trainer: Trained employees on proper operation of Slam lines and package kickouts at new fulfillment centers. Helped keep sorter clear of jammed packages to keep pack lines moving and clear
  • Mezzanine Pack Ambassador: Trained new hires proper procedures on safety, lifting packages and products, use of equipment and computers, and techniques on how to pack to Amazon standards
  • Packer: Packed customers orders into boxes for shipment
  • Water spider: Refilled pack stations with supplies for packing customer orders
  • Tote wrangler: Retrieved totes, placed totes into proper location for next operation of rebin
  • Rebin: Put products into proper location for packing

Caregiver

IHSS
09.2011 - 06.2015
  • Administered medication as directed by physician
  • Monitored progress and documented any status changes accordingly
  • Supervised daily activities and provided assistance when needed
  • Transported individuals to medical appointments and other errands
  • Maintained clean, safe and well-organized patient environment
  • Completed all daily living tasks to enhance quality of life of patient
  • Helped with bathing, dressing, feeding, lifting and transferring
  • Confidently managed overall operation of patient care, including financial management, quality assurance, patient care and safety risk management
  • Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics

Service Manager

The Mechanic Shop Diagnostic Specialists
06.2007 - 08.2011
  • Run and maintain front office
  • Schedule customers vehicles for repair, assign vehicles to mechanics, track progress of repairs
  • Keep customers informed on progress of their vehicle
  • Write repair orders, order parts and supplies
  • Accounts receivable & payable, payroll
  • Customer service
  • Hire and Discharge mechanics
  • Resolved customers issues by providing timely and effective solutions
  • Praised employees for great work efforts and continuously delivered positive reinforcement and constructive criticism
  • Improved customer satisfaction rates by listening to complaints and finding appropriate ways to solve problems

Education

High School Diploma -

Ramona High School
Riverside, CA
1982

Skills

  • Managing Skills
  • Leadership skills
  • Customer service
  • Self-motivated
  • Clerical support
  • Strong verbal communication
  • Forklift experience
  • Manual pallet Jack experience
  • Refrigerated trailers operation
  • Customer-oriented
  • Over the road experience
  • Dependable and reliable

Timeline

Unemployed

N/A
07.2023 - 03.2024

Truck Driver

Lazer Spot
01.2022 - 07.2023

Unemployed /Pandemic

N/A
03.2020 - 12.2021

Truck Driver

JBHunt Transport Services
11.2019 - 02.2020

Truck Driver

CRST International Inc.
04.2019 - 11.2019

PickerPacker

Costco Wholesale Corp Depot. E-commerce Dept.
10.2018 - 01.2019

Unemployed

N/A
03.2017 - 10.2018

Slam operator/Trainer, Ambassador

Amazon Fulfillment Center ONT6
07.2015 - 03.2017

Caregiver

IHSS
09.2011 - 06.2015

Service Manager

The Mechanic Shop Diagnostic Specialists
06.2007 - 08.2011

High School Diploma -

Ramona High School
Michael Jensen