Michael J. Muldowney
Rexburg,ID
Summary
Dynamic professional with a proven track record at Squeeze, excelling in customer service and relationship building. Skilled in critical thinking and problem solving, I consistently deliver solutions that enhance client satisfaction. Recognized for my ability to adapt and solve problems efficiently, I thrive in collaborative environments.
Overview
5
5
years of professional experience
Work History
Squeeze Agent
Squeeze Media
Rexburg, Idaho
02.2026 - Current
- Managed client inquiries for Squeeze campaigns, enhancing engagement and support.
- Scheduled follow-ups for active clients to strengthen relationships and ensure continued satisfaction.
- Developed customer relationships, ensuring ongoing satisfaction and loyalty to services.
- Responded to client inquiries via phone.
Event Coordinator
Brigham Young University-Idaho
Rexburg, Idaho
09.2025 - 12.2025
- Coordinated room bookings for university events, managing timelines and calendars to ensure seamless execution.
- Liaised with vendors, staff, and presenters to clarify and fulfill event requirements.
- Facilitated event check-in and guided guest flow while resolving on-site issues promptly.
Pest Technician
TriGuard Pest Control
Rexburg, ID
01.2025 - 08.2025
- Recognized by company owners for professional behavior
- Treated customers home in a professional manner to prevent bugs
- Had a month with only 1 re-service compared to veterans that had 3
- Achieved top 3 status among technicians in the branch.
IT Help Desk
Casper College
Casper, WY
08.2024 - 12.2024
- Assisted college students with IT issues, ensuring timely resolution and customer satisfaction
- Adapted to changing conditions to sustain workflow efficiency and minimize disruptions
- Delivered courteous service to customers in a fast-paced environment, enhancing overall support experience
Intern
NSF REU: Humans Move
Laramie, WY
05.2024 - 08.2024
- Used critical thinking to provide a solution for virtual reality issues
- Learned basic python, design techniques, and team collaboration
- Investigated virtual reality issues to develop effective problem-solving strategies
Warehouse Rep
Best Buy
Casper, WY
10.2021 - 05.2024
- Managed flow of product into store to ensure timely availability
- Collaborated with team to meet deadlines and maintain operational efficiency
- Worked to ensure that product was organized and in the right spot
- Assisted customers in locating products and provided professional responses to inquiries
Education
Bachelor of Computer Science -
Brigham Young University-Idaho
Rexburg, ID04-2028
Skills
- Python programming
- Software development
- Data structures
- Technical support
- Problem solving
- Team collaboration
- Customer service
- Persuasive speaking
- Service support
- Critical thinking
Hobbies and Interests
Frisbee Golf lover, Avid gamer
Leadership/Interests/Skills/Awards
Got to personally meet one of the owners of TriGuard because I was very professional, Great team leading and collaborative skills
Timeline
Squeeze Agent
Squeeze Media
02.2026 - Current
Event Coordinator
Brigham Young University-Idaho
09.2025 - 12.2025
Pest Technician
TriGuard Pest Control
01.2025 - 08.2025
IT Help Desk
Casper College
08.2024 - 12.2024
Intern
NSF REU: Humans Move
05.2024 - 08.2024
Warehouse Rep
Best Buy
10.2021 - 05.2024
Bachelor of Computer Science -
Brigham Young University-Idaho