Michael Johnny
Rochester,MN
Summary
Energetic and reliable crew member with strong customer service skills and experience in food safety, inventory restocking, and drive-thru operations. Proven ability to handle cash registers accurately, maintain a clean and organized workspace, and deliver fast, customer-focused service. Dedicated team member committed to meeting both customer needs and store goals. Highly efficient and well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
1
1
year of professional experience
Work History
Receptionist
Beauty Gallery Day Spa & Salon
04.2025 - Current
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and helped clients set up appointments.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and helped restock.
- Handled cash transactions and maintained sales and payments records accurately.
Crew Member
McDonald's
10.2024 - 03.2025
- Took orders and collected payments.
- Worked front counter, drive-thru and other areas.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Stocked shelves to organize aisles in assigned department.
- Trained new team members on procedures, customer service, and sales techniques.
- Brewed coffee and tea and changed out drink station syrups.
Education
In Progress of High School -
John Marshall High School
RochesterSkills
- Workplace safety
- Teamwork and collaboration
- Menu memorization
- Company standards
- Basic math
- Stock management
- Workplace efficiency
- Sanitizing
- Drive-thru operations
- Customer engagement
- Attention to detail
Languages
Khmer
Native or Bilingual
English
Native or Bilingual
Interests
- Music
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Enjoy participating in boxing for overall physical and mental well-being
- Running
Extracurricular activities
-Boxing (Training)
Train consistently to build discipline, endurance, and technique
Participate in structured workouts and coaching to improve performance
Demonstrate commitment, resilience, and goal-setting
-School News Club
Contribute to planning, writing, and editing school news content
Collaborate with team members to meet deadlines
Communicate ideas clearly through writing and reporting
-Environmental Club
Participate in eco-friendly initiatives and sustainability projects
Support school efforts in recycling, clean-ups, and awareness campaigns
Collaborate with club members to promote environmental responsibility
Timeline
Receptionist
Beauty Gallery Day Spa & Salon
04.2025 - Current
Crew Member
McDonald's
10.2024 - 03.2025
In Progress of High School -
John Marshall High School