Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Johns

Gastonia,NC

Summary

With over two decades of experience, I excel in delivering expert customer service and specialized installations, particularly in water heating systems. My proficiency in plumbing troubleshooting and unwavering commitment to resolving issues promptly has significantly enhanced system efficiency and customer satisfaction.

I am a Journeyman plumber in WSSC of Maryland which has expired since i no longer live in MD.

Overview

14
14
years of professional experience

Work History

Plumbing Technician

Morris Jenkins
10.2021 - Current
  • Been a service plumbing technician for 21 years. Able to provide excellent expert customer service to customers in every aspect of a homes plumbing system.
  • Specialize in service and installation for most water heating systems. Gas Tankless, Direct vent, Atmospheric vent, power vent, electric and hybrid electric tanked water heaters.
  • Inspected sewers and piping systems to assess quality and condition.
  • Maintained, installed, repaired and altered piping systems, plumbing fixtures, traps and soil waste and vent pipes.
  • Performed routine maintenance of plumbing systems in residential and commercial buildings.
  • Installed, repaired and maintained water, gas and sewer systems.
  • Enhanced system efficiency by conducting regular maintenance checks on plumbing systems.
  • Reduced callbacks by troubleshooting and diagnosing complex plumbing problems accurately.
  • Executed plumbing services in tight quarters and easily bent, squatted, crawled, climbed and reached.
  • Worked non-standard and on-call hours and weekends on rotational basis and patiently focused on customer needs.
  • Improved customer satisfaction by promptly addressing and resolving plumbing issues same day as request.
  • Upheld company reputation for quality workmanship by consistently delivering high-quality installations and repairs.
  • Planned pipe system layout, installation and repair according to specifications.
  • Operated ground microphones and listening discs to locate hidden water line leaks.

Plumbing Technician

Benjamin Franklin Plumbing
10.2019 - 10.2021

Same as current employer

Plumbing Technician

Len the Plumber
10.2016 - 10.2019

Same as above

Plumbing Technician

First Class Plumbing
01.2017 - 12.2017

Same as above

Plumbing Technician

ARS/rescue Rooter MD Laurel
10.2010 - 10.2015

same as above

Plumbing Technician

First Class Plumbing

forget the exact time of employment approx 4-5 years

Plumbing Technician

Douglas Jones and Sons

approx 3 years

Education

Ann Arundel High
Ann Arundel County Maryland

Skills

  • Plumbing Troubleshooting
  • Plumbing Customer Service
  • Water Heater Installation
  • Plumbing Fixture Installation
  • Sewer Repair
  • Fixture Installation
  • Backflow Prevention
  • Drain Cleaning
  • Pressure testing
  • Gas Line Installation
  • Pipe installation
  • Water Filtration Systems
  • Water Pressure Assessment
  • Building code regulations
  • Emergency Services

Timeline

Plumbing Technician

Morris Jenkins
10.2021 - Current

Plumbing Technician

Benjamin Franklin Plumbing
10.2019 - 10.2021

Plumbing Technician

First Class Plumbing
01.2017 - 12.2017

Plumbing Technician

Len the Plumber
10.2016 - 10.2019

Plumbing Technician

ARS/rescue Rooter MD Laurel
10.2010 - 10.2015

Plumbing Technician

First Class Plumbing

Plumbing Technician

Douglas Jones and Sons

Ann Arundel High
Michael Johns