Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Websites
Timeline
Generic

Michael Johnson

Kuna,ID

Summary

I am a person who, over all, likes to keep a heathy balance between productivity. I feel like if everyone im working with is in a good mood we will all work on a much higher level.

Overview

4
4
years of professional experience

Work History

Social Media Trust and Safety Moderator

Teleperformance USA
Boise, ID
05.2022 - Current
  • My job consists of moderation of content being uploaded to large social media platforms, insuring that said content is suitable for everyone, as well as assisting in developing a algorithm that will be used by artificial intelligence in the future. Our work flow had us moderating 200-600 videos a day, keeping at a steady AHT of 11 seconds, up to 1 minute per video, as well as meeting where we would discus current trends to see if they are damaging and building new policies in order to make our platform fun and safe for everyone.

Cashier

Jacksons
Kuna, ID
01.2021 - 10.2024
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.

Sales Agent

Intuit
Eagle, ID
11.2021 - 03.2022
  • Conducted market research to identify potential customers and their needs.
  • Generated leads through cold calling, online searches, and referrals from existing clients.
  • Negotiated contracts with customers to secure sales deals.
  • Performed daily analysis of sales figures to identify areas of improvement within the team's performance.

Education

High School Diploma -

Centennial High School
Boise, ID
06-2018

Skills

  • Negotiation
  • Salesmanship
  • Collaboration
  • Components and Parts Replacement
  • communication
  • Sense of humor
  • inclusiveness

Affiliations

  • I was nominated for a reward at my current place of employment for inclusivity and diversity.

Accomplishments

  • At teleperformance, I have won gift cards for doing more overtime in one month then anyone else on my team

Timeline

Social Media Trust and Safety Moderator

Teleperformance USA
05.2022 - Current

Sales Agent

Intuit
11.2021 - 03.2022

Cashier

Jacksons
01.2021 - 10.2024

High School Diploma -

Centennial High School

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