Michael Johnson

I work in all areas of the retread center, covering for employees that are not at work.

• Adapted quickly to various job roles within the facility, increasing overall productivity and efficiency levels.
• Trained new production staff members on safe and efficient production procedures and proper machine operations.
• Organized work to meet demanding production goals.
• Displayed strong problem-solving skills when faced with unexpected issues or obstacles during daily operations.
• Used equipment properly to avoid workplace hazards or injuries.
• Assisted in training new hires on proper procedures, helping them acclimate quickly to their roles within the facility.
• Contributed to a safe working environment by following safety protocols and promoting workplace cleanliness.

• Provided weekly work schedules to employees to accommodate business demands and vacation requests.
• Analyzed customer feedback and implemented strategies to improve customer experience.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Reported issues to higher management with great detail.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Rotated merchandise and displays to feature new products and promotions.
• Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
• Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.