Summary
Overview
Work History
Education
Skills
Timeline
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Michael Johnson

Davie,FL

Summary

Diesel/gas Automotive Technician and Shop Foreman with a proven track record at RNW Automotive and Bud & Macks Auto Repair Inc., enhancing operational efficiency and customer satisfaction. Skilled in diagnostics, preventive maintenance, and customer relationship management, achieving a significant increase in service standards and revenue growth. Demonstrates strong work ethic and problem-solving abilities.

Overview

10
10
years of professional experience

Work History

Diesel/gas Automotive Technician

RNW Automotive
05.2024 - Current
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Used specialized tools to detect leaks in gas and refrigerant systems.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.

Automotive Shop Foreman/lead Mechanic

Bud & Macks Auto Repair Inc.
10.2014 - 05.2023
  • Used hand and power tools, equipment, and instruments accurately.
  • Managed resources, materials, systems maintenance, regulatory compliance, schematics implementation and proper documentation of orders, operations, schedules and evaluations.
  • Managed materials inside shop and at job locations.
  • Oversaw maintenance and repair of shop equipment.
  • Directed daily operations of team of six technicians and shop professionals.
  • Verified safe and proper operation of wide range of power tools, equipment and instruments.
  • Trained and coached employees to improve performance and skills.
  • Provided training, coaching and support of staff members, resulting in elevated individual performance to boosted service standards.
  • Implemented policies and standard operating procedures for continuous improvement.
  • Built relationships with customers and managed accounts to drive revenue and profit.
  • Conducted performance reviews each quarter, offering praise and recommendations for improvement.
  • Managed staff hiring, training and supervision.
  • Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
  • Established operational objectives and work plans and delegated assignments to subordinate managers.
  • Collaborated with other leaders and executives to direct workflow and support operations.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.
  • Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
  • Increased customer satisfaction and grew business by maintaining close relationships with customers.
  • Coordinated project workflows for departments.
  • Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
  • Monitored daily and weekly key performance indicators to maintain on-track status.
  • Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
  • Oversaw loading and unloading of packages in warehouse.
  • Utilized all data to complete estimates for materials, labor and service costs.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.

Education

High School Deploma -

American Worldwide Academy
03.2016

Skills

  • Changing Oil
  • Alignments experience
  • Chemical disposal
  • Preventive Maintenance
  • Ticket writing
  • Vehicle Inspection
  • Issue Resolution
  • Electrical failure repairs
  • System repairs
  • Customer Service
  • Parts Replacement
  • Engine Rebuilds
  • Calibrating systems
  • Diagnostic abilities
  • Troubleshooting skills
  • Work Planning and Prioritization
  • Customer Relationship Management (CRM)
  • Strong Work Ethic
  • Electrical understanding
  • Inventory Auditing
  • Maintaining records
  • Purchasing Parts and Inventory
  • Maintenance Scheduling
  • Ordering Supplies
  • Inventory organizing
  • Safety awareness
  • Quality assurance inspections
  • Problem-Solving
  • Relationship Building
  • Bay management

Timeline

Diesel/gas Automotive Technician

RNW Automotive
05.2024 - Current

Automotive Shop Foreman/lead Mechanic

Bud & Macks Auto Repair Inc.
10.2014 - 05.2023

High School Deploma -

American Worldwide Academy

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Michael Johnson