Michael Johnson
San Francisco,CA
Summary
Highly motivated and dynamic management professional with a diverse range of credentials, combining tactical leadership skills and expertise in recruitment. Strong background in admissions and sales, committed to achieving corporate and collegiate goals through collaborative efforts. Over 16 years of experience as a senior executive admission representative, consistently delivering impressive sales results and earning recognition within the private education industry for generating substantial revenue profits in a fiercely competitive global market. High-impact communicator excelling in presenting and conveying information effectively through written and verbal interactions with prospective students, high school counselors, team members, and top-tier executives. Energetic admissions representative with a proven track record of networking, sales, and persuasive communication skills. Excellent at presenting information to large groups, meeting recruiting quotas, and staying up-to-date with admissions policy changes. Successfully leading campus tours and actively participating in recruiting events to drive enrollment growth.
Overview
20
20
years of professional experience
Work History
Admissions Representative
Cinta Aveda Institute
08.2021 - Current
- Responsible for 2 million dollars of revenue earned from enrolments in 2021-2023
- Enrolled 20-25 prospective students each start date (9 starts a year)
- Generated 90-100 outbound calls, emails, texts prospective students daily
- Generated inquiries from student bodies with goal of converting students to applicants and enrollees
- Created & Executed Internal & Virtual Open Houses, Recruitment Events, New Student Orientations
- Hosted and Organized Special Events, Recruit Vendors, Guest Speakers and Educators
- Mentored and Advised Students to help them identify skills, interests and motivations
- Addressed students' concerns, unresolved inquiries and helped guide them to the right department
- Conduct monthly Group tours of high school students, various organizations, academic advisors and non-profit organizations
Admissions Representative
Unitek College
12.2021 - 08.2021
- Recruited prospective nursing students in the fields of Medical Assistants or LVN Programs
- Counseled and advised prospective students into the right program based upon
- Generated inquiries from student bodies with goal of converting students to applicants and enrollees
- Collected, tracked, and analyzed recruitment data for future recruiting purposes
- Led the planning and facilitation of special events including college and career fairs, open houses, street festivals and guidance counselor on campus seminars
Admissions Leader
San Francisco Institute of Esthetics & Cosmetology/Paul Mitchell School
02.2016 - 03.2020
- Recruited college-bound students from high schools and college fairs…….
- Developed working relationships with high school and community college counselors
- Generated inquiries from student bodies with goal of converting students to applicants and enrollees
- Collected, tracked, and analyzed recruitment data for future recruiting purposes
- Led the planning and facilitation of special events including college and career fairs, open houses, street festivals and guidance counselor on campus seminars
Senior Executive Executive Admissions Representative
Career Education Corporation/ Le Cordon Bleu
01.2005 - 01.2016
- Identify prospective students by utilizing warm calling via internal database leads
- Match candidates to Le Cordon Bleu programs by interviewing, screening and coordinating campus tour; correspond with international students to comply with US immigration visa requirements
- Counsel students through the admissions process and requirements, enrolling, relocating housing
- Impact annual student population with an average of $1.7 million for 2005 by exceeding monthly enrollment goals, starts and personally developed leads
- Served as liaison between students and multiple departments involved in the admissions process
- Contribute to decision-making, institutional effectiveness and strategic planning for desired enrollment and start goals
Education
Bachelor of Science - Sociology
Boise State University
Boise, IDSkills
- Persuasive communication
- Solutions-oriented communication
- Motivational skills
- Team assembly and recruitment
- Recruiting strategies
- Negotiation skills
- Problem-solving skills
- Report writing
- Planning
- Customer relationship management
- Strategic thinking
- Marketing plan development
- Strategic alliance creation
- Deadline management
- Objective achievement
- Student Recruiting
- Policy understanding
- Networking abilities
- Sales background
- Marketing knowledge
- Academic Advice and Counseling
- Student Recruitment
- Experience in sales
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent Communication
- Computer Skills
- Organizational Skills
- Team Collaboration
- Team Leadership
- Creative Thinking
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Decision-Making
- Detail Oriented
- Customer Engagement
- Inbound and outbound calls
- Relationship Building
- Phone and Email Etiquette
- Flexible Schedule
- Task Prioritization
- Team building
- Self Motivation
- Coaching and Mentoring
- Interpersonal Skills
- Analytical Thinking
- Goal Setting
- Professionalism
- Client interaction
- Interpersonal Communication
- Client Engagement
- Written Communication
- Continuous Improvement
- Time management abilities
- Relationship Management
- Telephone Etiquette
- Professional Demeanor
- Problem-solving aptitude
- Script Reading
- Unbiased Interviewing
- Online research
- Applicant interviewing
- Database Management
- Questionnaire Assistance
- Regulatory Compliance
- Video interviews
- Telemarketing
Accomplishments
- I achieved data entry by introducing CRM & Campus Log in Data Entry and for Campus Login tasks.
Professional Highlights
- Admitted and Graduated 300+ Le Cordon Bleu, San Francisco Students, resulting in achieving revenues in excess of $14M over 11 years., 11/01/11
- Selected to attend Career Education Corporation High Achievers Conferences., 01/01/07
- Rank in top 10 for enrollments and starts inside-sales platform and was promoted to Senior Executive Admission Representative.
- Achieved national Top 20 ranking over 200 representatives, across 13 Le Cordon Bleu campus for largest number of enrollments and students starting school.
- Received The President Award for all-around performance at the San Francisco campus., 01/01/07
- Successfully led auditing committee efforts with the Director of Admissions for multiple school accreditation visits.
- Successfully trained a team of 10-15 representatives in the admissions department annually.
- Acted as mentor and sales coach for on boarding and ongoing Le Cordon Bleu admissions team in San Francisco.
Sports, music and theater.
Collegiate Football Player and Coach-Boise State University, Boise Idaho
Timeline
Admissions Representative
Unitek College
12.2021 - 08.2021
Admissions Representative
Cinta Aveda Institute
08.2021 - Current
Admissions Leader
San Francisco Institute of Esthetics & Cosmetology/Paul Mitchell School
02.2016 - 03.2020
Senior Executive Executive Admissions Representative
Career Education Corporation/ Le Cordon Bleu
01.2005 - 01.2016
Bachelor of Science - Sociology
Boise State University
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