Michael Johnson
Atlanta ,GA
Summary
Experienced in navigating complex delivery routes and utilizing GPS and route planning expertise to achieve a remarkable 20% increase in delivery efficiency at FedEx Ground. Committed to providing exceptional customer service and maintaining meticulous attention to detail, resulting in consistent timely and accurate deliveries. Recognized for a positive attitude and collaborative approach, consistently exceeding employer expectations and making significant contributions to operational success.
Overview
9
9
years of professional experience
Work History
FedEx Delivery Driver
FedEx Ground
02.2018 - 10.2024
- Responsibilities Responsible for the loading and unloading of delivery truck
- Perform vehicle inspection before and after every daily route
- Secured all packages safely inside the truck to prevent damages
- Maintained delivery log for pickup and delivery of products to various locations
- Provide considerate and efficient pickup and delivery of customer packages
CDL Class A Driver
J.B. Hunt Intermodal
01.2022 - 04.2024
- Drop and Hook
- Local CDL Class A Driver
- RAILYARD Deliveries
- Responsible for delivering product
- Check accuracy and stability of the load
CDL Class A Driver
The Coca-Cola Company
02.2022 - 10.2022
- Touch Freight local delivery driver route
- Responsible for delivering product
- Check accuracy and stability of the load
- Merchandise, display and rotate products according to company standards
- Invoice and Collect amounts due, settle accounts daily
- Pick up company property & returns
- Maintain machine cleanliness appearance, and all appropriate Point of Sales
Delivery Driver Class A CDL
Stevens Transport
10.2021 - 02.2022
- Delivery Driver CDL CLASS A OTR
Customer Service Specialist
CarMax
10.2020 - 09.2021
- Guide customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications
- Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals
- Communicate effectively with customers and business partners
- Complete administrative tasks to support the vehicle sales process
Direct Care
GardenHomes LLC
06.2015 - 06.2018
- Helps the elderly or physically disabled move from room to room around their homes
- Assists individuals in dressing, bathing, and completing basic hygiene tasks
- Oversees any required rehabilitation exercises
- Ensures that individuals take their prescribed medications
- Prepares meals that adhere to special dietary considerations
- Assists with light cleaning and housework
- Teaches developmentally disabled adults how to adopt basic independent living skills
- Helps adults with developmental disorders learn to make a budget and complete basic household tasks
- Works with disabled children in the school system, providing support and assistance during daily activities
- Meets with family to discuss needs of patients
- Runs errands to the grocery store, laundromat, cleaners, drugstore, and other necessary locations
- Serves as a companion for the elderly who live alone
- Organizes activities for patients
Education
High School Diploma -
Phoenix Academy
Toledo Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Punctual and reliable
- Problem-solving
- Time management skills
- GPS and route planning
Timeline
CDL Class A Driver
The Coca-Cola Company
02.2022 - 10.2022
CDL Class A Driver
J.B. Hunt Intermodal
01.2022 - 04.2024
Delivery Driver Class A CDL
Stevens Transport
10.2021 - 02.2022
Customer Service Specialist
CarMax
10.2020 - 09.2021
FedEx Delivery Driver
FedEx Ground
02.2018 - 10.2024
Direct Care
GardenHomes LLC
06.2015 - 06.2018
High School Diploma -
Phoenix Academy
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