MICHAEL JONES
Arnold,Missouri
Summary
Experienced Brand Operator and Co-Founder with over five years in e-commerce. Partnered with a high-profile content creator to grow a successful merchandise brand. Skilled in Shopify, logistics, and digital marketing, with expertise in product development and brand consistency. Proven track record of driving business growth and enhancing customer satisfaction.
Overview
7
7
years of professional experience
Work History
Co-Founder | Operations, Product, Finance & Marketing Lead
Condone
Arnold, Missouri
06.2018 - Current
- Built a successful e-commerce brand, leading to over $680,000 in revenue from 8,000 units sold.
- Directed product development, launching 100+ SKUs, with a low return rate.
- Managed financial operations to maintain profit margins through effective budgeting.
- Led marketing efforts, increasing social media followers by 40,000.
- Streamlined fulfillment with Shopify, enhancing delivery timelines.
- Created customer service workflows to enhance satisfaction and boost retention rates.
- Fostered collaboration with contractors, designers, and suppliers for consistent branding and timely execution.
- Optimized strategies using A/B testing and customer feedback for data-driven improvements.
Education
High School Diploma -
Fox High School
Arnold, MO05-2016
Skills
- Financial analysis techniques
- Shopify development
- Customer service management
- Social media growth strategies
- Team leadership
- Process optimization
- Supply chain management
- Social media management
- Creative vision development
TOOLS & PLATFORMS
- Shopify
- Google Analytics
- Meta Ads Manager
- QuickBooks
- Adobe Creative Suite
- ShipStation
Timeline
Co-Founder | Operations, Product, Finance & Marketing Lead
Condone
06.2018 - Current
High School Diploma -
Fox High School
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