Summary
Overview
Work History
Education
Skills
Certification
References
Activities
Accomplishments
References
Timeline
Generic

Stephon Mason

Swedesboro

Summary

Fitness Manager with extensive experience at Edge Fitness, specializing in client relationship management and group training. Proven ability to drive revenue growth and improve departmental efficiency through innovative strategies. Strong leadership and financial management skills contribute to operational excellence and high customer satisfaction. Expertise in program development, team leadership, and effective communication ensures positive member experiences.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Fitness Manager & Personal Trainer

Edge Fitness
09.2021 - Current
  • Ensure we grow our recurring business, creating a profitable department.
  • Answered questions regarding fitness equipment to gym patrons and offered information on wellness strategies.
  • Conduct group classes and one-on-one training sessions to enhance client fitness levels.
  • Manage daily operations of the fitness center, ensuring compliance with safety standards.
  • Handle sales reports and business activities related to personal training services.
  • Train new hires, overseeing recruitment and onboarding processes for staff.
  • Resolve customer inquiries and issues, maintaining high satisfaction levels.
  • Ensure department met monthly KPI targets and adhered to budgetary goals.
  • Assist other locations in improving departmental efficiency and operational effectiveness.

Soccer Trainer/Coach

Diamond Soccer
08.2023 - Current
  • Coach and train youth soccer teams each fall and spring.
  • Teach fundamental soccer skills and discipline to young athletes.
  • Guide aspiring young athletes in developing skills for sports excellence.

Business Analyst

CTDI
West Chest
02.2023 - 02.2024
  • Managed financial responsibilities for department, including invoice approval and inventory tracking.
  • Utilized Oracle and OnBase systems for financial control and reporting.
  • Facilitated customer relations by managing procurement requests and material purchasing.
  • Developed innovative strategies to enhance departmental efficiency and support presentations.
  • Analyzed data trends to inform project decision-making processes.
  • Monitored project timelines and budgets by tracking milestones and deliverables.
  • Evaluated existing systems to identify opportunities for improvement.
  • Oversaw shipping and receiving processes to ensure timely operations.

Package Handler

Fedex
08.2020 - 08.2021
  • Loaded and unloaded vans and trailers, ensuring safe and accurate handling of packages.
  • Sorted and organized packages to enhance distribution efficiency.
  • Inspected incoming shipments for damage or discrepancies before processing.
  • Operated conveyor systems to facilitate package transport within facility.
  • Collaborated with team members to optimize package handling processes.
  • Delegated tasks to employees at shift start and upon task completion.
  • Trained multiple new hires on proper handling techniques and safety protocols.
  • Adhered to safety guidelines to minimize workplace hazards.

Sales Associate

orangetheory fitness
Voorhees & Washington Township
02.2019 - 07.2019
  • Managed front desk operations, including answering phone calls and greeting members.
  • Managed member check-ins and ensured smooth operation of front desk services.
  • Utilized scheduling software to coordinate class schedules and appointments effectively.
  • Educated members on fitness techniques and proper equipment usage during sessions.
  • Sold memberships and updated member accounts to ensure accurate records.
  • Conducted gym tours for prospective members to promote facility benefits.
  • Maintained cleanliness and organization of gym environment to enhance user experience.

Sales Associate

Walmart
12.2017 - 03.2019
  • Promoted from cart pusher to cashier within short timeframe.
  • Trained new employees on operational procedures and customer service standards.
  • Handled customer inquiries and resolved issues to enhance satisfaction.
  • Restocked merchandise efficiently to maintain optimal inventory levels.

Education

HS Diploma -

Washington Township Highschool
Sewell, NJ
06.2019

Bachelors - Dual Degree Engineer & Physics

Stockton University
Galloway, NJ

Skills

  • Communication skills
  • Computer technology
  • Financial management
  • Excel proficiency
  • Fitness training
  • New hire onboarding
  • Cash handling expertise
  • Shipping and receiving
  • Financial planning
  • Business analysis
  • Leadership and management
  • Problem solving
  • Detail orientation
  • Time management
  • Oracle software
  • Retail operations
  • Group training facilitation
  • Cashier services
  • Financial analysis techniques
  • Client relationship management
  • Sales reporting accuracy
  • Staff training programs
  • Business development strategies
  • Team building activities
  • Public speaking skills
  • Inventory management
  • Administrative support tasks
  • Employee performance evaluation
  • Program development initiatives
  • Performance analysis methods
  • Budget planning and development
  • Revenue growth strategies
  • Recruitment and interviewing

Certification

  • Certified Personal Trainer
  • TRX Certification
  • Les Mills Pilates Certification
  • U.S. Soccer Coaching License
  • Safe Sport License
  • CPR/AED Certification

References

Available upon request

Activities

  • CPR and AED certification
  • Personal Trainer Certification
  • TRX Cert and Pilates Cert
  • Former athlete in track and football, voted Captain.
  • Played for the USA Football Team.
  • Published a book in 2020.
  • Member of usher board and tutoring committee at church.
  • Participated in various school clubs and community service.

Accomplishments

  • Voted Captain on USA Football Team

References

References available upon request.

Timeline

Soccer Trainer/Coach

Diamond Soccer
08.2023 - Current

Business Analyst

CTDI
02.2023 - 02.2024

Fitness Manager & Personal Trainer

Edge Fitness
09.2021 - Current

Package Handler

Fedex
08.2020 - 08.2021

Sales Associate

orangetheory fitness
02.2019 - 07.2019

Sales Associate

Walmart
12.2017 - 03.2019

HS Diploma -

Washington Township Highschool

Bachelors - Dual Degree Engineer & Physics

Stockton University

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