BRANDON C. LEE
Odessa,TX
Summary
Dynamic leader and seasoned Fitness Manager & Personal Trainer at Tru-Fit Athletic Clubs, adept in revenue growth and health promotion. Excelled in client relations, boosting retention through personalized programs. Proven track record in recruiting, training, and leading teams to exceed goals.
Overview
9
9
years of professional experience
Work History
Fitness Manager & Personal Trainer
Tru-Fit Athletic Club
07.2020 - Current
- Responsible for exceeding club goals, including personal training, small group personal training, supplements and personal sales
- Control of new member on-boarding and delivering a dynamic, quality fitness experience to all members
- Hire, train and develop a strong team of Personal Trainers
- Individual duties are personal sales, staffing and development, ensuring accurate administration of Personal Training including client profiles, progress tracking, and workout programs.
- Increased client retention by developing personalized fitness programs tailored to individual needs and goals.
- May 2022-Promoted to Senior Fitness Manager (2 Locations)
- May 2024-Promoted to Senior Fitness Manager (4 Locations)
Door Technician and Installer
San Angelo Door Co.
11.2017 - 09.2020
- Boosted company reputation through excellent communication skills when interacting with customers during service calls.
- Enhanced customer satisfaction by providing timely and efficient installation and repair services for various door systems.
- Troubleshot complex electrical components within automated door systems to maintain peak functionality for clients'' operations.
- Provided emergency after-hours support to resolve urgent client issues promptly and professionally.
Overnight Stocker
Walmart
02.2016 - 05.2016
- Set up merchandise displays, clean and organize displays, complete data logs and other documentation
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
Customer Service Representative
Sitel
05.2015 - 05.2016
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Education
Fire Academy -
Goodfellow Fire Academy
San Angelo, TX01.2017
High School Diploma -
Lake View High School
San Angelo, TX01.2015
Skills
- Recruiting and interviewing
- Scheduling Management
- Revenue Growth
- Nutrition counseling
- Health Promotion
- Client Relations
Licensuresandcertifications
ISSA- Certified Personal Trainer
References
- Mr. Justin Gillespie, Senior District Manager, TRU FIT, 434-221-5649
- Mr. Jeff Balonis, Manager/Owner, San Angelo Door Co., 325-939-1169
- Sgt. Daniel Mondragon, United States Marine Corps, 714-397-2654
- Sgt. Casey Madigan, United States Marine Corps, 325-276-2654
Volunteer Experience
The San Diego MilKids, Bag Giveaway, Navy Marine Corps Relief Society
Personality Traits
- Responsible
- Tactful
- Adept
- Versatile
- Organized
- Receptive
Timeline
Fitness Manager & Personal Trainer
Tru-Fit Athletic Club
07.2020 - Current
Door Technician and Installer
San Angelo Door Co.
11.2017 - 09.2020
Overnight Stocker
Walmart
02.2016 - 05.2016
Customer Service Representative
Sitel
05.2015 - 05.2016
Fire Academy -
Goodfellow Fire Academy
High School Diploma -
Lake View High School
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