Michael Jones
Webster,NY
Summary
Dynamic shipping professional with extensive experience at Amazon, excelling in shipping and receiving operations. Proven ability to enhance workplace cleanliness and safety while utilizing shipping software. Recognized for improving order accuracy and fostering teamwork, ensuring efficient workflows and exceptional customer service. Strong analytical skills complemented by effective communication.
Overview
3
3
years of professional experience
Work History
Shipping Clerk
Amazon
04.2024 - Current
- Managed front desk operations, ensuring accurate guest check-ins and check-outs.
- Conducted nightly audits of financial transactions for accuracy and compliance.
- Reconciled daily revenue reports, identifying discrepancies and resolving issues promptly.
- Provided exceptional customer service, addressing guest inquiries and concerns effectively.
Freezer Selector
Big Apple
01.2025 - 04.2025
- Operated pallet jacks and forklifts to efficiently transport frozen goods within warehouse.
- Selected and organized products based on customer orders, ensuring accuracy in inventory management.
- Maintained optimal storage conditions for perishable items, adhering to safety and quality standards.
- Collaborated with team members to streamline order fulfillment processes, enhancing workflow efficiency.
Night Auditor
Hampton Inn By Hilton
10.2022 - 12.2024
- Collaborated with housekeeping to ensure room availability matched occupancy rates.
- Implemented procedures to enhance operational efficiency during overnight shifts.
- Trained new staff on front desk protocols and auditing processes for consistency.
- Assisted management in developing strategies to improve guest satisfaction scores.
Education
High School Diploma -
Dinthill Technical High School
Jamaica06-2008
Skills
- Shipping and receiving
- Workplace cleanliness
- Shipping software
- Warehouse safety
Timeline
Freezer Selector
Big Apple
01.2025 - 04.2025
Shipping Clerk
Amazon
04.2024 - Current
Night Auditor
Hampton Inn By Hilton
10.2022 - 12.2024
High School Diploma -
Dinthill Technical High School