Michael Jones
Everett,WA
Summary
Certified behavior technician with a strong work ethic and dedication to fostering therapeutic relationships. Expertise in maintaining safety, promoting open communication, and supporting a structured environment. Committed to personal and professional growth while helping individuals navigate challenges. Proficient in active listening and empathy to address clients' unique needs.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Behavior Technician
Compass Health Network
Edmonds, Washington
11.2018 - Current
- Administer prescribed medications to clients in accordance with established care plans and safety protocols, ensuring accurate documentation and monitoring side effects.
- Prepared and served nutritious meals based on individual dietary needs and restrictions, promoting client health and well-being.
- Implemented de-escalation techniques to manage crises effectively.
- Maintained confidentiality and discretion in compliance with HIPAA regulations.
- Developed collaborative relationships with staff to promote a supportive team environment.
- Assisted in data collection to track client progress and behaviors.
- Supported clients in developing social skills through structured activities.
- Monitored client environments to ensure safety and adherence to protocols.
- Maintained detailed records of sessions including progress notes, daily logs, incident reports and program updates.
Patient Chauffer
Medi Ride, Inc.
Seattle, Washington
12.2017 - 11.2018
- Transported patients to and from medical appointments, ensuring timeliness and comfort while adhering to safety regulations.
- Managed challenging or high-stress situations using de-escalation and conflict-resolution techniques, fostering a calm and supportive environment.
- Built and maintained positive, professional relationships with patients, healthcare staff, and team members to promote coordinated and efficient care.
- Supported patients with complex medical, emotional, and behavioral needs, prioritizing safety and dignity through attentiveness and composure.
Material Handler
Excel Construction
Lynnwood, Washington
11.2016 - 12.2017
- Constructed residential framing in accordance with precise measurements, blueprints, and specifications, ensuring structural integrity and quality craftsmanship.
- Transported heavy materials (150+ lbs) safely and efficiently, supporting safe job site operations and adherence to safety protocols.
- Collaborated on large-scale construction projects, enhancing workflow efficiency and ensuring daily safety compliance through clear communication with team members.
- Met tight project deadlines through effective time management and organization, prioritizing tasks to maintain project momentum.
Material Handler
BMC Building Materials & Construction Solutions
Everett, WA
11.2015 - 11.2016
- Lifted and transported materials weighing 50+ lbs independently, ensuring adherence to safety techniques and maintaining workflow efficiency.
- Maintained clean and hazard-free work areas, supporting overall site safety and organization standards.
- Met and exceeded company productivity quotas by working efficiently while adhering to strict safety guidelines, contributing to a strong safety record with no lost-time incidents.
- Coordinated with large teams on exterior job sites, organizing materials and workspaces to facilitate smooth project execution.
Shift Lead
Taco Bell
Marysville, Washington
01.2012 - 11.2016
- Delivered exceptional customer service by efficiently assisting guests and resolving concerns, enhancing overall guest satisfaction.
- De-escalated challenging situations with hostile, inebriated, or dissatisfied customers, ensuring a safer and more positive environment.
- Maintained solution-focused, positive mindset while addressing workplace challenges and customer concerns, fostering a supportive team atmosphere.
- Managed multiple responsibilities simultaneously in a high-interruption environment, maintaining productivity and attention to detail.
- Maintained active Food Handler’s Permit and ensured compliance with food safety and sanitation standards.
Education
High School Diploma -
Marysville Pilchuk High School
Marysville06-2010
Certification
- CPR/AED and First Aid
- Crisis Prevention and Intervention
- Food Handlers Card
- WA State Drivers License
- Agency Affiliated Counselors License
- CPI certified
Timeline
Behavior Technician
Compass Health Network
11.2018 - Current
Patient Chauffer
Medi Ride, Inc.
12.2017 - 11.2018
Material Handler
Excel Construction
11.2016 - 12.2017
Material Handler
BMC Building Materials & Construction Solutions
11.2015 - 11.2016
Shift Lead
Taco Bell
01.2012 - 11.2016
High School Diploma -
Marysville Pilchuk High School